Amena Begum
Queens,New York
Summary
Responsible and mature Costumer Service Representative who thrives in fast-paced environments. Excellent customer service, communication and listening skills with cash Effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals.
Overview
8
8
years of professional experience
Work History
Cashier
Bismillah Supermarket
01.2021 - Current
- Suggestive selling.
- Responded to customer questions and requests in a prompt and efficient manner.
- Restocked and organized merchandise in front lanes.
- Engaged with customers in a sincere and friendly manner.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Built relationships with customers to encourage repeat business.
Customer Service Cashier
Mannan Supermarket
05.2016 - 04.2020
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Recommended merchandise to customers based on their needs and preferences.
- Present the products to the costumers.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Maintained accurate records of customer transactions for reporting purposes.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Cashier
Hillside Supermarket
08.2015 - 04.2016
- Greeted customers in a most friendly way.
- Let the costumers look on the products and make suggestive approach.
- Do the sales entry.
- Making sure the area is clean and organize.
- Re-stocking and make sure all the product are available for costumers needs and preferences.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Post Office High School
BangladeshHigh School Diploma -
Ispahani High School
BangladeshSkills
- Cash register familiarity
- Sales experience
- Excellent communication skills
- People-oriented
- Friendly demeanor
- Customer Service
- Retail Sales
- Detail-oriented
- Staff training and development
- Goal-oriented
- Strong work ethic
- Closing Talents
- Building Relationships
- Product and Service Sales
Timeline
Cashier
Bismillah Supermarket
01.2021 - Current
Customer Service Cashier
Mannan Supermarket
05.2016 - 04.2020
Cashier
Hillside Supermarket
08.2015 - 04.2016
High School Diploma -
Post Office High School
High School Diploma -
Ispahani High School
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