Amena Davis
Bonners Ferry,ID
Summary
An organized and motivated individual, devoted to giving every customer a positive and memorable experience. Warm and welcoming Greeter known for high productivity and efficient task completion. Possess specialized skills in customer service, communication, and problem-solving. Excels in empathy, patience, and adaptability, ensuring positive first impressions and enhanced customer experiences. Compassionate Elderly Caretaker with background in providing assistance to seniors with daily living tasks. Strengths include patience, strong interpersonal skills and ability to handle stressful situations calmly.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Night Crew Stocker
Super 1 Foods
Bonners Ferry, ID
09.2019 - 03.2021
- Provided excellent customer service when answering questions or locating items for customers.
- Assisted in unloading stock from delivery trucks and stocking shelves.
- Used proper case cutting techniques to cut and sort stock loads.
- Pulled items from stock using lift equipment and added to shelves or bins.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Operated forklift and pallet jack to transport heavy loads.
Donut Fryer
Super 1 Foods
Bonners Ferry, ID
12.2018 - 12.2019
- Mixed doughnuts with automated equipment or manually using spoons or spatulas.
- Dipped fried donuts into glazes as per customer orders and placed them onto cooling racks.
- Transferred cooled donuts from cooling rack onto trays for boxing up and packaging.
- Performed basic maintenance on fryer machines including cleaning and lubrication tasks.
- Assisted customers with their orders in an efficient manner.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
Greeter/Restaurant Hostess
Friendly's Restaurant
Gardner, MA
08.2016 - 02.2018
- Greeted customers upon entering the store, providing a friendly and welcoming atmosphere.
- Performed general cleaning duties such as sweeping floors, dusting shelves.
- Assisted serving staff by taking guest drink orders and resolving conflicts.
- Answered front desk phones.
- Helped keep entryway and front line clean, organized and fully stocked with inventory.
- Answered customers' questions about hours, seating, current wait time and other information.
- Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
Skills
- Problem solving
- Adaptability
- Collaboration
- Strong work ethic
- Critical thinking
- Attention to organization
- Accuracy & attention to details
Certification
- CPR certified
References
References available upon request.
Timeline
Night Crew Stocker
Super 1 Foods
09.2019 - 03.2021
Donut Fryer
Super 1 Foods
12.2018 - 12.2019
Greeter/Restaurant Hostess
Friendly's Restaurant
08.2016 - 02.2018
- CPR certified