Ameni Serrano Ibarra
Norwalk
Summary
Recent graduate from California State University, Long Beach with a B.A. in Sociology and a Minor in Child Development and Family Studies. Recipient of the Nick Massaro Award for academic excellence, consistently recognized on Dean's and President's Lists. Demonstrates strong time management, collaboration, and problem-solving skills. Eager to apply academic knowledge and skills to diverse projects and opportunities.
Overview
4
4
years of professional experience
Work History
Substitute Instructional Aide
Little Lake City School District
Santa Fe Springs
08.2025 - Current
- Provided individualized support to students with learning challenges during instructional time.
- Collaborated with teachers to implement effective lesson plans.
- Delivered instruction in small groups or one-on-one settings with instructor support.
- Organized activities to promote positive social interactions among students.
Recreation Leader I
City of Norwalk
Norwalk
05.2024 - Current
- Cultivated a vibrant environment through arts, crafts, academic support, and free play.
- Facilitated event planning and executed community outreach initiatives.
- Provided comprehensive administrative support for recreational programs.
- Maintained accurate records, including attendance logs and incident reports, to enhance program operations.
Customer Service Representative (Seasonal)
Nordstrom
Cerritos
06.2022 - 08.2022
- Assisted customers with in-store pickups, online order inquiries, product alterations, gift wrapping services, and returns
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Collaborated with team members to enhance customer experiences.
Student Office Assistant
Graduate Studies Office, CSULB
09.2021 - 05.2022
- Coordinated special projects and events for graduate programs with staff collaboration.
- Maintained accurate filing systems for student information to ensure accessibility.
- Managed daily office operations, promoting a clean and efficient workspace.
- Facilitated internal communication through distribution of memos and announcements.
Education
Bachelor of Arts - Sociology, Child Development and Family Studies
CALIFORNIA STATE UNIVERSITY, LONG BEACH
Long Beach, CA05.2025
High School Diploma -
NORWALK HIGH SCHOOL
Norwalk, CA06.2021
Skills
- Bilingual in English and Spanish
- Adaptability
- Team collaboration
- Customer service excellence
- Event coordination
- Community involvement
- Administrative proficiency
- Clerical support
- Child development expertise
- Classroom leadership
- Student engagement strategies
- Special education assistance
Timeline
Substitute Instructional Aide
Little Lake City School District
08.2025 - Current
Recreation Leader I
City of Norwalk
05.2024 - Current
Customer Service Representative (Seasonal)
Nordstrom
06.2022 - 08.2022
Student Office Assistant
Graduate Studies Office, CSULB
09.2021 - 05.2022
Bachelor of Arts - Sociology, Child Development and Family Studies
CALIFORNIA STATE UNIVERSITY, LONG BEACH
High School Diploma -
NORWALK HIGH SCHOOL