Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amer Al-Anazi

2165 Boise Dr. Las Cruces

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities.

Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.

Overview

5
5
years of professional experience

Work History

Team Member

Wendys
11.2023 - Current
  • Assisted customers with product selection and ordering process.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to maximize productivity and efficiency.
  • Greeted customers upon entering the store with friendly demeanor.
  • Resolved customer issues promptly in a professional manner.
  • Attended staff meetings to stay updated on company policies and procedures.
  • Recognized potential theft situations and alerted supervisor immediately
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity

CSR/ OPS Manager

Conns
08.2021 - 11.2022

My job description would consist of greeting clients. Working with the register. Assisting clients with account information. Assigning clients to correct sales associate. Open/closing the store, filed daily documentation of insurance claims, new account information. Would close register and preform daily register adot. Answered and directed incoming phone phone calls. Assembling furniture, as well as preformed daily store maintenance.

Wearhouse Worker

Loaves And Fishes
05.2020 - 07.2021

My job description for Loaves and Fishes was, preparing food packages for our senior clients. Assisted in delivery of food packages. Would greet and distribute food packages to clients. As well as working on an assembly line, preformed wearhouse maintenance.

Security Officer

Amador Patio Bar And Grill
12.2019 - 03.2020

My job description for my security work with Amador bar and grill would consist of, protecting patrons. The removal of unruly individuals from the establishment if needed. Reporting incidents, as well as perform security checks of the premises. Greeting patrons upon arrival and would performed age verification before allowing entry to the establishment. Assisted in closing the establishment.

Education

GED -

Dona Ana Community College
Las Cruces, NM
01-2011

Skills

  • Credit Card Payment Processing
  • Microsoft Excel
  • Active Listening
  • Report Preparation
  • Customer Service
  • Ability to Multitask
  • Register Operations
  • Workplace Safety
  • Cleaning
  • Cash Handling
  • Creativity and Innovation
  • Heavy Lifting
  • Following Instructions
  • Product Knowledge
  • Facility Cleaning
  • Staff education and training
  • Organizing Work Stations
  • Materials Staging
  • Flexible Schedule
  • Training and mentoring
  • Continuous Development
  • Area and Facility Cleaning
  • Hospitality and accommodation
  • Money Handling
  • Collaboration and Teamwork
  • Safety understanding
  • Decision-making capabilities
  • Positive Attitude

Timeline

Team Member

Wendys
11.2023 - Current

CSR/ OPS Manager

Conns
08.2021 - 11.2022

Wearhouse Worker

Loaves And Fishes
05.2020 - 07.2021

Security Officer

Amador Patio Bar And Grill
12.2019 - 03.2020

GED -

Dona Ana Community College
Amer Al-Anazi