Amer Al-Falahi
Newark,DE
Summary
Im Amer Al-Falahi and im passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.
Overview
3
3
years of professional experience
Work History
Sales Associate
701 Mart
Wilmington, DE
08.2022 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Crew Member
Wendys Fast Food
Newark, DE
02.2020 - 03.2021
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
Education
High School Diploma -
William Penn High School
New Castle, DE06.2023
Skills
- Negotiation Tactics
- Persuasive Selling
- Identifying Problems
- Leadership
- Positive Customer Engagement
- Strong Communication and Interpersonal Skills
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
Sales Associate
701 Mart
08.2022 - 03.2023
Crew Member
Wendys Fast Food
02.2020 - 03.2021
High School Diploma -
William Penn High School