Amer Gasmi
Tacoma,WA
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Freight Handler
Home Depot
03.2025 - Current
- Loaded and unloaded trucks.
- Inspected freight for any damage or faults prior to loading.
- Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
Security Event Staff Member
Allied Universal Security Services
01.2025 - 02.2025
- Mitigated potential threats through ongoing collaboration with local law enforcement agencies before and during events.
- Helped maintain an incident-free record at multiple venues by vigilantly enforcing rules and regulations among patrons consistently.
- Supported efficient response times by promptly reporting incidents to supervisors or law enforcement as necessary.
- Promoted positive relationships between venue staff, vendors, performers, and patrons by maintaining open lines of communication and addressing concerns promptly.
E-Commerce Personal Shopper
Whole Foods Market Inc
11.2024 - 01.2025
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Aided new customers during e-commerce service registration processes to enable return patronage.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Streamlined order processing and fulfillment by implementing efficient organizational techniques and time management strategies.
Pawn Broker /Retail Sales Associate
Cash America
06.2024 - 09.2024
- Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
- Made loans on items after closely inspecting item values, collecting payments or tangible property as collateral.
- Maintained a clean, organized, and secure store environment to ensure smooth operations and prevent theft.
- Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
Creative Director
MixMeUp Studios
01.2024 - 04.2024
- Elevated company reputation through consistent delivery of high-quality creative content.
- Monitored industry trends to keep creative materials fresh and engaging.
- Built strong relationships with clients, leading to long-term partnerships and repeat business opportunities.
- Developed high-impact creative trailers and promotional content for company campaigns from concept to completion.
Retail Sales Associate
Mattress Firm
01.2024 - 03.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Merchandiser
Circle K
12.2023 - 02.2024
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Graphic Designer
Inovate Marketing
09.2021 - 07.2022
- Developed creative design for print materials, brochures, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Conceptualized creative designs for print materials, banners, and signs.
- Created digital image files for use in digital and traditional printing methods.
Gas Station Manager
AgilOne
02.2019 - 02.2020
- Monitored fuel inventory levels closely, placing timely orders to prevent shortages or overstock situations impacting profitability.
- Improved overall store performance with proactive maintenance of gas pumps and equipment.
- Managed daily cash reconciliations accurately, ensuring proper accounting procedures were followed consistently.
- Conducted regular inspections of facilities to proactively identify potential hazards or repair needs.
Admissions Assistant
Tunisian Travel Team
04.2018 - 12.2018
- Answered phones, called prospects and handled initial email contacts for applicants to program.
- Supported admissions team in achieving enrollment goals with diligent application review and decision-making processes.
- Maintained up-to-date knowledge of institutional policies, procedures, and programs to provide informed guidance to prospective students.
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
Education
Associate of Science - Marketing
ESCG Paris, France
Paris02-2020
Bachelor of Arts - Graphic Design
Tunisia Art School ISAAM
Tunisia09-2018
Skills
- Adobe Creative Suite
- Video Editing Photography Illustration
- Sales Marketing Branding Blogging
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Customer Service Multilingual (English, Arabic, French)
- Forklift Operation POS Systems Merchandising
Accomplishments
2017: Break dance battle in New York/ Olympic gamesqualifiers, Germany / Qualifications Battle of the Year Germany.
2016: War Zone Battle Tunis / Finale UK Champs Tunisia
2015: Qualifications UK Champs Tunisia
2014: Qualifications Red Bull BC One Tunisia
2018: choreography for Dream City Project
2017: Photography project with Yassine Aloui Yoriyas
2017: Movie HOPE named TOP 100 best movies at Tiff x Instagram in Toronto.
2018: ZULUREMA movie winner first price at MobileFilm Paris
2019: ZULU REMA has learned to fly movie selected in more than 10 countries around the world
2022: EXPOSITION ART COLLAGE
Certification
- Forklift Certification (Active)
- Food Handler Certification (WA)
- Valid Driver’s License
Languages
Arabic
Native or Bilingual
English
Full Professional
French
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Disablity
Work Preference
Work Type
Full TimePart TimeContract WorkInternshipGig WorkWork Location
HybridRemoteOn-SiteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPaid time offStock Options / Equity / Profit Sharing401k matchWork from home optionHealthcare benefitsPaid sick leaveTeam Building / Company RetreatsPersonal development programs4-day work weekQuote
Business opportunities are like buses, there’s always another one coming.
Richard Branson
Software
* Adobe Creative Suite (Photoshop, Illustrator, InDesign, Acrobat, Premiere, Dreamweaver)
Microsoft Office Suite (Excel, Word, PowerPoint)
Interests
Art
Reading
History
Timeline
Freight Handler
Home Depot
03.2025 - Current
Security Event Staff Member
Allied Universal Security Services
01.2025 - 02.2025
E-Commerce Personal Shopper
Whole Foods Market Inc
11.2024 - 01.2025
Pawn Broker /Retail Sales Associate
Cash America
06.2024 - 09.2024
Creative Director
MixMeUp Studios
01.2024 - 04.2024
Retail Sales Associate
Mattress Firm
01.2024 - 03.2024
Merchandiser
Circle K
12.2023 - 02.2024
Graphic Designer
Inovate Marketing
09.2021 - 07.2022
Gas Station Manager
AgilOne
02.2019 - 02.2020
Admissions Assistant
Tunisian Travel Team
04.2018 - 12.2018
Associate of Science - Marketing
ESCG Paris, France
Bachelor of Arts - Graphic Design
Tunisia Art School ISAAM
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