Amer Hawashw

• Provided exceptional customer service, ensuring a welcoming dining experience for all guests.
• Collaborated with kitchen staff to streamline order delivery and minimize wait times.
• Maintained cleanliness and organization of dining area, adhering to health and safety standards.
• Assisted in training new servers on menu offerings and customer service protocols.
• Managed cash handling and processing payments accurately and efficiently.
• Adapted quickly to high-pressure situations during peak dining hours, maintaining composure.
• Upsold menu items effectively, enhancing overall guest satisfaction and dining experience.
• Addressed customer issues swiftly, leading to favorable resolutions.
• Served food and beverages promptly with focused attention to customer needs.
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• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
• Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
• Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
• Managed inventory of dining supplies to prevent shortages during service.
• Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
• Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Increased sales significantly by upselling higher-end products to customers.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.

First thing first was a great experience cuz I love reading and this my inspiration to be surrounded of box and people who’s love reading I was helping students how to collect books explaining about some books and advising the for reading