AMERICA BENITEZ RAMIREZ
Houston,TX
Summary
Dedicated professional with expertise in customer service, multitasking, and time management. Proven ability to enhance customer experiences while consistently meeting organizational needs. Experienced in manual labor and equipment operation, with a strong focus on safety and maintaining an organized workspace. Adaptable and reliable team member ready to contribute effectively in dynamic environments.
Overview
12
12
years of professional experience
Work History
Paint Helper
The Brock Group
Baytown, TX
11.2024 - 04.2025
- Adhered to safety regulations and guidelines to mitigate accidents on the job site.
- Performed routine maintenance checks on equipment used in paint assembly.
- Handled paint application using brushes, rollers, and spray equipment.
- Supported painters by providing tools and materials as needed.
- Collaborated with team members to complete tasks quickly and accurately.
- Assisted in mixing and preparing paint for various projects.
- Adjusted work plans to accommodate changing weather conditions or unanticipated situations.
- Implement effective housekeeping standards by conducting routine cleaning and ensuring organized sites.
Scaffold Helper
Excel, Barlett Group
Texas City, TX
09.2024 - 10.2024
- Complied with safety regulations and guidelines to eliminate risks on the job site.
- Assisted skilled workers in securing and stabilizing scaffold components effectively.
- Assembled and dismantled scaffolding structures for various construction projects.
- Supported the team in moving materials and equipment to designated areas safely.
- Maintain high housekeeping standards through consistent cleaning and site organization
- Assisted in the transportation of scaffolding materials to different job sites.
- Kept scaffolding materials in proper order for transport, use, and installation.
- Modified work plans in response to changing weather conditions or unexpected circumstances.
Scaffold Helper
Performance Contractors Inc.
Geismer, LA
01.2024 - 07.2024
- Implemented safety regulations and guidelines, effectively reducing accidents on the job site.
- Ensure adherence to exemplary housekeeping standards with ongoing cleaning and an organized site layout.
- Assisted in the transportation of scaffolding materials to different job sites.
- Organize scaffolding materials efficiently for transport, use, and installation.
- Collaborated with team members to complete tasks quickly and accurately.
- Revised work plans to accommodate shifting weather conditions or unexpected situations.
- Completed accurate scaffolding work by correctly interpreting and following schematics.
Front Line Cashier Associate
Walmart
Alvin, TX
06.2017 - 02.2024
- Ensure cleanliness, organization, and stock availability in checkout areas.
- Averted potential losses by observing and identifying suspicious activities.
- Informed customers regarding available products and services
- Deliver exceptional customer service by promptly addressing inquiries and resolving issues.
- Process customer transactions accurately and efficiently at the checkout.
- Handle cash, credit, and gift card payments securely and responsibly.
- Engaged customers in pleasant conversation while completing cash register transactions.
- Addressed customer questions and complaints with professionalism.
- Trained new retail team members in customer service and company policies.
Waitress
Parks Restaurant
Alvin, TX
06.2013 - 08.2017
- Worked in a fast-paced environment, handled multiple priorities, and learned new procedures.
- Checked in with customers periodically to assist with additional needs or requests.
- Cleaned tables, completed closing duties, and restocked tableware and supplies.
- Communicated clearly with back-of-house staff to avoid errors.
- Delivered genuine hospitality and greeted customers upon arrival.
- Processed orders and payments using POS system terminals and registers.
- Kept the cash drawer balanced and verified orders.
- Stocked server areas with supplies throughout the shift.
- Met cleanliness targets and sanitized the dining room, bathrooms, and other areas.
Education
High School Diploma -
Alvin High School
Alvin, TX05-2017
Skills
- Work area maintenance
- Decision making
- Cash handling
- Fraud prevention
- Customer service
- Time management
- Cash handling
- Professional demeanor & courtesy
- Conflict management
- Effective listening
- Detail-oriented
- Paint application
- Safety compliance
- Team collaboration
- Customer service
- Communication skills
- Attention to detail
- Ladder and scaffold safety
- Physical stamina
- Point of sale operation
Languages
- Spanish
- English
Language
Spanish
Native/ Bilingual
Timeline
Paint Helper
The Brock Group
11.2024 - 04.2025
Scaffold Helper
Excel, Barlett Group
09.2024 - 10.2024
Scaffold Helper
Performance Contractors Inc.
01.2024 - 07.2024
Front Line Cashier Associate
Walmart
06.2017 - 02.2024
Waitress
Parks Restaurant
06.2013 - 08.2017
High School Diploma -
Alvin High School
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