America Blanco
North Las Vegas,NV
Summary
Proven Assistant Manager with a track record of enhancing customer satisfaction and streamlining operations at Skechers. Skilled in staff management and money handling, adept at fostering team motivation and improving service quality. Achieved significant reductions in stock discrepancies and overhead costs, demonstrating strong product knowledge and prioritization skills. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Skechers
11.2022 - 01.2024
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Assistant Manager
DRG
08.2020 - 09.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Rancho High School
Las Vegas, NVSkills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Task Delegation
- Staff Management
- Hiring and Training
- Work Planning and Prioritization
Timeline
Assistant Manager
Skechers
11.2022 - 01.2024
Assistant Manager
DRG
08.2020 - 09.2022
Rancho High School