America Falcon
Monroe,GA
Summary
Recent social work graduate with a Bachelor's of Social Work degree and internship experience in advocacy for survivors of domestic violence. Skilled in crisis intervention, group facilitation, resource coordination, and trauma-informed care. Committed to promoting social justice through cultural humility and client-centered services.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Direct Service Intern
Project Safe
08.2024 - 05.2025
- Participated in a 40-hour domestic violence advocacy training.
- Provided direct services to survivors of domestic violence including case management, crisis intervention, safety planning, and advocacy.
- Facilitated an empowering support group for survivors of domestic violence, providing emotional support, resources, and teaching conflict resolution skills.
- Staffed a 24-hour crisis hotline, providing immediate support, safety planning, crisis intervention, and referrals to hotline callers.
- Assisted in outreach efforts to connect survivors with local services, including shelters, social services, and legal aid.
- Accurately and thoroughly documented client intake, case notes, and progress reports in accordance with organizational policies.
Cleaning Assistant
Ross Cleaning
07.2020 - 05.2025
- Used time management and efficient cleaning methods to meet deadlines.
- Worked with a team to provide quality cleaning services to both private residences and commercial buildings on a scheduled basis.
- Provided exceptional customer service to ensure client satisfaction.
Education
Bachelor of Social Work -
Georgia State University | Andrew Young School of Policy Studies
Atlanta, GA05.2025
Associate of Science - Psychology
Perimeter College | Newton Campus
Covington, GA01-2023
Skills
- Fluent in English and Spanish (Oral and Written)
- Crisis Intervention & Safety Planning
- Client Advocacy
- Hotline Support
- Conflict Resolution & Mediation
- Trauma-Informed Care
Volunteer Work
Project Safe:
- Volunteered hours on-call for 24/7 hour teen dating violence textline. Provided emotional support and education around healthy relationships.
- Tabled at community events and shared resources to different communities.
- Volunteered hours at the Project Safe thrift store. Provided efficient customer service and handled cash register operations.
St. Oliver Plunkett Catholic Church:
- Worked in a team to organize and execute food drives, holiday dinners, and Christmas family assistance.
Certification
- ProSolutions: GA Mandated Reporter Training
- GCADV: Sharpening Advocacy Skills: Crisis Calls
Timeline
Direct Service Intern
Project Safe
08.2024 - 05.2025
Cleaning Assistant
Ross Cleaning
07.2020 - 05.2025
Bachelor of Social Work -
Georgia State University | Andrew Young School of Policy Studies
Associate of Science - Psychology
Perimeter College | Newton Campus
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