Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
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America La Rosa

Savannah,GA

Summary

Dynamic professional with extensive experience in fire support operations within the Army National Guard, demonstrating expertise in weapons handling and military protocols. Proven track record of improving customer experiences through outstanding service at Target. Skilled in digital media and graphic design, effectively merging creativity with teamwork to deliver impactful results.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Fire Support Specialist

Army National Gaurd
Chicago, IL
01.2023 - Current
  • Executed fire support operations in military environments to maximize mission effectiveness.
  • Conducted target analysis, evaluating enemy positions for artillery and air support.
  • Developed comprehensive fire support plans, aligning intelligence with operational needs.
  • Maintained communication among forward observers, artillery units, and pilots for coordinated strikes.
  • Coordinated missions across military branches to minimize collateral damage.
  • Trained soldiers on fire support techniques, equipment usage, and safety protocols.
  • Operated laser range finders and other targeting devices.
  • Managed communication and targeting equipment to ensure full operational readiness.

Merchandise Associate

Target
Vernon Hills, IL
08.2021 - Current

Achieved sales and operational goals in retail environment through dedicated service.
Executed effective merchandise presentation and maintained organized inventory.
Cultivated welcoming store atmosphere to enhance customer shopping experience.
Delivered exceptional customer service and collaborated with team members for improved results.

  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Unloaded incoming trucks and stocked merchandise in correct storage areas.
  • Organized stockroom to ensure easy access to products.
  • Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
  • Provided superior customer service by responding promptly to inquiries and resolving customer complaints.

Server

White Deer Run Golf Club
Vernon Hills, IL
08.2022 - 11.2024

Executed efficient management of multiple tasks, including meal preparation and service delivery.
Prepared dining area by setting tables, arranging chairs, and organizing necessary supplies.
Ensured readiness of equipment and supplies prior to guest arrival.
Conducted breakdown of setup post-event to maintain cleanliness and order.

  • Served beverages and appetizers to guests in an efficient manner.
  • Portioned, plated and garnished menu items to meet company standards.
  • Transported dirty dishes from dining areas to kitchen for cleaning after each course was finished.

Curbside Runner

Home Depot
Vernon Hills, IL
03.2020 - 07.2021

Streamlined curbside order management for timely and accurate fulfillment.
Delivered exceptional customer service, enhancing overall shopping experience.
Communicated effectively with customers and team members to ensure smooth operations.
Maintained compliance with Home Depot's standards of quality and safety.

  • Used handheld scanners to key in data for packages.
  • Confirmed items picked for orders by keying codes into system.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.

Education

Associate of Arts - Digital Media

College of Lake County
Grayslake, IL
05-2026

Skills

  • Digital media and graphic design
  • Film production and video editing
  • Printmaking and sketching
  • Painting
  • Gardening basics
  • Social media marketing
  • Customer service and collaboration
  • Weapons handling and reload operations
  • Indirect fire support and military protocol

Affiliations

  • hiking and camping
  • swimming at the beach
  • cooking
  • Physical fitness
  • gardening
  • reading

Certification

  • markmanship certificate
  • 13F fire support certificate

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Fire Support Specialist

Army National Gaurd
01.2023 - Current

Server

White Deer Run Golf Club
08.2022 - 11.2024

Merchandise Associate

Target
08.2021 - Current

Curbside Runner

Home Depot
03.2020 - 07.2021

Associate of Arts - Digital Media

College of Lake County
America La Rosa
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