America Funez, MS
Director Of Talent And Organizational Development
Buckeye,AZ
Summary
Motivated, Knowledgeable and Dedicated People Operation Business Partner professional with extensive experience in Start-up companies, Aviation and Private industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
25
25
years of professional experience
6
6
years of post-secondary education
1
1
Certificate
2
2
Languages
Work History
People Operations Business Partner
Speedway Motors, Inc.
Tolleson, AZ
07.2019 - Current
- Contributed and manage two Start-up sites to maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
- Acted as a staff advocate and liaison between management and employees, encouraging and supporting supervisors in identifying and resolving conflicts. Utilized empathetic listening skills and conducted individual meetings to facilitate effective conflict resolution, interpret compensation and benefits policies, and achieve favorable outcomes. This role also involved conducting interviews with disputants, witnesses, and relevant parties, and incorporating feedback to improve organizational processes and foster a positive work environment.
- Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
- Coordinated full-life-cycle recruiting, including but not limited to conducting pre-employment background, drug screening and reference checks, negotiating salary offers, and issuing job confirmation letters and other internal communications.
- Delivered consultative services and recruited qualified and diversified candidates for employment.
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
- Provided troubleshooting and technical assistance in use of PeopleAdmin system.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Analyzed issues and employed improvement processes using Objectives and Key Results (ORK) and Employee Net Promoter Score (eNPS).
- Collected data from Stay interviews with each team member to build a positive culture.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Incorporated employee feedback to improve processes and strategize long-term business plans.
- Tracked and analyzed reports to determine needed improvements.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Assisted in employee appraisals, promotions and terminations based on performance reviews.
- Anticipated and tracked operational and tactical risks to provide strategic solutions.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
- Managed strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams.
- Developed work plans, gathered and synthesized data, led analyses and implemented recommendations to define, structure and execute strategic and operational initiatives.
- Infused and drove diversity practices into company culture, values and engagement initiatives to foster environment of inclusion and support.
- Chaired partner meetings to drive discussion of matters important to firm operations, keeping discourse on-topic and moving at efficient pace.
Human Resources Regional Manager
Planetechs/ TrueBlue
Oak Brook, IL
05.1999 - 04.2018
- Accomplished lucrative and successful 9 start-up companies.
- Established and maintained operational standards for 12 locations over 24 area.
- Coordinated full-life-cycle recruiting, including but not limited to conducting pre-employment background, drug screening and reference checks, negotiating salary offers, and issuing job confirmation letters and other internal communications.
- Assisted leadership teams with building shared beliefs and attitudes across organizational structures - Culture
- Collaborated with business leadership to set training objectives.
- Conducted educational workshops to spearhead employee training on available tools and optimal strategies.
- Managed personnel issues and implemented corrective actions.
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Managed recruitment team and educated and mentored new advisors.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 2457 new employees.
- Developed succession plans and promotion paths for all staff.
- Reduced workers' compensation claims by instituting corporate safety training program.
- Assessed and aligned compensation packages to market to attract highly qualified applicants for organizational vacancies.
- Directed onboarding and training for over start-up new Aircraft maintenance employees each year, keeping company operations smooth and production efficient with skilled candidates.
- Managed 34 employees to reduce workflow stoppage and achieve on-time project completion.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Analyzed issues and employed improvement processes using Objectives.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- Delivered wide variety of courses focused on Leadership, Team-building, Coaching Skills, and How to Supervise Bad Attitudes and Negative Behavior topics to enhance communication, team cohesion and group performance.
- Managed company-level architecture, platform and data configuration processes and implementation protocols.
- Demonstrated ability to simultaneously embrace macro-level strategic decisions and micro-level implementation.
- Managed and motivated project teams to promote collaboration and keep members on-task and productive.
- Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Organized and led staff orientation programs and training to promote collaboration.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Distributed employee engagement surveys to identify areas of improvement.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Education
Master of Science - Graduate Certificate Life And Executive Life Coach
Grand Canyon University
Phoenix, AZ 09.2021 - 05.2022
Master of Science - Psychology - Industrial And Organizational
Grand Canyon University
Phoenix, AZ 05.2019 - 04.2021
Bachelor of Science - Psychology
Grand Canyon University
Phoenix, AZ 02.2014 - 05.2017
Skills
Conflict resolution
Accomplishments
- Collaborated with team of 32 in the development of Boeing 747 Supertanker.
Certification
Executive and Life Coach
Timeline
Master of Science - Graduate Certificate Life And Executive Life Coach
Grand Canyon University
09.2021 - 05.2022
People Operations Business Partner
Speedway Motors, Inc.
07.2019 - Current
Master of Science - Psychology - Industrial And Organizational
Grand Canyon University
05.2019 - 04.2021
Bachelor of Science - Psychology
Grand Canyon University
02.2014 - 05.2017
Human Resources Regional Manager
Planetechs/ TrueBlue
05.1999 - 04.2018
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