America Hernandez
Dalton,GA
Summary
Energetically driven and versatile, with a proven track record at Chick-Fil-A Corp for enhancing team productivity and customer satisfaction. A bilingual communicator and quick learner, adept at problem-solving and implementing efficient workflows. Showcases a blend of hard-working independence and adaptable skills, committed to achieving excellence in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Supervisor
Chick-Fil-A Corp
07.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Gondoliers
Marco Avila
03.2022 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Dalton High School
Dalton, GA05.2024
Skills
-Independent
-Hard working
-Problem solving
-Versatile
-Bilingual
-Quick learner
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Supervisor
Chick-Fil-A Corp
07.2022 - Current
Gondoliers
Marco Avila
03.2022 - 07.2022
High School Diploma -
Dalton High School
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