Summary
Overview
Work History
Education
Skills
Languages
Timeline
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America Hernandez

Dalton,NE

Summary

Energetically driven and versatile, with a proven track record at Chick-Fil-A for enhancing team productivity and customer satisfaction. A bilingual communicator and quick learner and quick learner, adept at problem-solving and implementing efficient workflows. Showcase a blend of hard-working independence and adaptable skills, committed to achieving excellence in fast- paced Environments.

Overview

4
4
years of professional experience

Work History

Front of House Director

Chick-Fil-A Dalton Mall
Dalton, GA
07.2022 - Current
  • Oversee daily operations of the department, ensuring smooth workflow and timely completion of task
  • Improving customer satisfaction with timely response to inquires, addressing concerns, and finding effective solutions
  • Increasing team productivity by implementing efficient workflows and setting clear expectations for staff members
  • Enhancing communication within the team by holding regular meetings and encouraging open dialogue among all team members

Gondolier's Pizza

Marco Avila
Dalton, GA
03.2022 - 07.2022
  • Greeted customers entering the store and responded promptly to customer needs
  • operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

Dalton High School
Dalton, GA

Skills

  • Independent
  • Hard Working
  • Problem Solving
  • Versatile
  • Bilingual
  • Quick Learner

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Front of House Director

Chick-Fil-A Dalton Mall
07.2022 - Current

Gondolier's Pizza

Marco Avila
03.2022 - 07.2022

High School Diploma -

Dalton High School
America Hernandez