Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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America Munoz

San Diego, CA,United States

Summary

Creative and responsible with experience in retail. Adept at managing team, maintaining clean and efficient department. Extensive knowledge of keeping a safety area. Possess specialized skills including staff supervision, inventory control, and regulatory compliance. Excel in communication, leadership, and problem-solving, ensuring smooth operation and team cohesion in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Floral Department Manager

Vallarta Supermarket
National City, CA
04.2025 - Current
  • Trained staff in handling customers inquiries and complaints, stocking shelves and merchandising products.
  • Delegated assignments and set schedules for effective coverage of floral department needs.
  • Organized daily operations of the floral department including staffing, ordering supplies and managing inventory.
  • Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Polished windows, glass partitions or mirrors using sponges or squeegees.
  • Followed company uniform, performance and security policies with every job.
  • Sanitized frequented areas and equipment using approved supplies.

Team Member

Mercamex Distributor
02.2022 - 10.2022
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Assisted with inventory counts and stocking of merchandise.
  • Frequently inspected production area to verify proper equipment operation.
  • Maintained productive, efficient approach to all tasks.
  • Learned all required tasks quickly to maximize performance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Trained new team members by relaying information on company procedures and safety requirements.

Cashier

Hollister C.o
10.2021 - 01.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Tallied cash drawer at beginning and end of each work shift.
  • Stocked shelves with merchandise when needed.
  • Operated cash register to record transactions accurately and efficiently.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Swept, mopped, and vacuumed floors in all areas of the building.

Education

High School Diploma -

Centro Tecnologico Siglo XXl
Tijuana B.C, Mexico
06-2020

Skills

  • Equipment Maintenance
  • Technical Support
  • Bilingual
  • Staff Training
  • Facility Cleaning
  • Safety Understanding
  • Sales Expertise
  • Money Handling
  • Stocking and Replenishing
  • Order Preparation
  • Teamwork and Collaboration
  • Customer service
  • Safety compliance
  • Inventory management
  • Multitasking

Certification

  • CNA program

Languages

Spanish
Native/ Bilingual

Timeline

Floral Department Manager

Vallarta Supermarket
04.2025 - Current

Team Member

Mercamex Distributor
02.2022 - 10.2022

Cashier

Hollister C.o
10.2021 - 01.2022

High School Diploma -

Centro Tecnologico Siglo XXl
America Munoz