America Pascual Navarro
Antioch,TN
Summary
Proven Drywall Finisher and adept Secretary at Towns Auto Sales, I excel in multitasking and office administration, enhancing business processes with a keen understanding of confidentiality. Leveraging joint taping expertise and exceptional customer service, I've consistently contributed to team goals and client satisfaction. My approach transforms challenges into results, showcasing a commitment to excellence and efficiency.
Overview
5
5
years of professional experience
Work History
Drywall Finisher
Rosa Property Services Corp
Nashville, TN
02.2020 - Current
- Multitasking
- Served as a reliable team member, regularly collaborating with other finishers and construction professionals to achieve shared goals and meet deadlines.
- Removed damaged drywall and wallpaper to prepare for new installations.
Secretary
Towns Auto Sales
Nashville, TN
02.2020 - 04.2020
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
Highschool Diploma - Health Sciences
John Overton High School
Nashville, TN05.2018
Skills
- Excellent work ethic
- Joint taping
- Wall Framing
- Hand tool expertise
- Customer Service
- Drywall Repair
- Verbal and written communication
- Office Administration
- Organization
- Keyboarding skills
- Appointment Scheduling
- Confidentiality understanding
- Fast Learner
- Multitasking and Time Management
- Microsoft Office
- Customer and client relations
Languages
Spanish
Native or Bilingual
Timeline
Drywall Finisher
Rosa Property Services Corp
02.2020 - Current
Secretary
Towns Auto Sales
02.2020 - 04.2020
Highschool Diploma - Health Sciences
John Overton High School