Summary
Overview
Work History
Education
Skills
Timeline
Generic

America Rojas

PHOENIX

Summary

Motivated [Job Title] successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time-management abilities.

Organized Busser with hands-on experience in food service. Skilled in clearing tables and supporting wait staff. Accomplishes tasks with minimal supervision.

Helpful Busser with [Number] years of experience clearing tables and helping wait staff serve food. Knowledgeable in proper sanitation and quality standards. Skilled in rolling silverware, washing dishes and routinely cleaning work areas.

Self-motivated [Job Title] highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.

Hardworking [Job Title] with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.

Outgoing [Job Title] with experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills. Works well with office visitors and vendors.

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Overview

1
1
year of professional experience

Work History

Busser

The Mexicano
PHOENIX, AZ
01.2024 - Current
  • Greeted customers and answered questions about menu items.
  • Provided quick and efficient clearing of tables between courses.
  • Bussed and reset tables in an orderly fashion.
  • Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
  • Replenished napkins, condiments, silverware and glassware as needed.
  • Maintained cleanliness of restaurant dining area throughout shift.
  • Delivered food orders to tables in a timely manner according to company standards.
  • Ensured that each table was properly set before seating guests.
  • Conducted regular checks on customer satisfaction levels during meal service.
  • Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
  • Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
  • Organized storage areas for clean dishes and stocked linens.
  • Communicated with kitchen staff regarding any special requests from customers.
  • Took initiative to help others whenever necessary.
  • Maintained a friendly attitude towards customers at all times.
  • Provided assistance to other bussers or waitstaff when needed.
  • Checked menus for accuracy prior to serving meals.
  • Inspected dining room furniture for cleanliness prior to seating guests.
  • Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Followed safety and sanitation guidelines in accordance with local health regulations.
  • Wiped down and cleaned chairs, booths and highchairs.
  • Observed tables to tend to guest needs and identify customer service opportunities.
  • Helped employees complete required activities during peak periods.
  • Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
  • Swept and mopped front-of-house and back-of-house floors using various tools.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Effectively multitasked within fast-paced environment.

Orthodontic Assistant

Faces Orthodontics
, AZ
03.2023 - 03.2024
  • Assisted orthodontist in clinical activities such as taking impressions, fitting bands, and placing arch wires.
  • Provided patient education regarding oral hygiene and post-treatment care instructions.
  • Maintained sterilization of instruments according to OSHA standards.
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Assisted with preparing reports, presentations and other documents as requested by management staff.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Completed basic bookkeeping and document filing.
  • Scheduled appointments and maintained and updated appointment calendars.

Education

Some College (No Degree) - Dental Assistant

UEI College
Phoenix, AZ

Skills

  • Teamwork and Collaboration
  • Organization
  • Communication
  • Written Communication
  • Dependable and Responsible
  • Task Prioritization
  • Fluent in [Language]
  • Multitasking
  • Team building
  • Planning
  • Hard-working
  • Hardworking and Responsible
  • Hardworking and Dedicated
  • Working Quickly
  • Working with teammates
  • Safe working practices
  • Verbal Communication
  • Flexible and Adaptable

Timeline

Busser

The Mexicano
01.2024 - Current

Orthodontic Assistant

Faces Orthodontics
03.2023 - 03.2024

Some College (No Degree) - Dental Assistant

UEI College
America Rojas