America Sanchez
El Paso,TX
Summary
Skilled multitasker with superior work ethic, good teamwork, problem-solving and organizational skills. Willing to take on any task to help the team. A reliable and dedicated team player with hardworking and a resourceful approach. Highly motivated Sales Associate with extensive customer service and sales experience. An Outgoing sales professional with a track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
2
2
years of professional experience
Work History
Student Leader
Texas Rising
07.2022 - Current
- Worked in team environment to maintain high levels of productivity.
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Led event preparations to garner student spirit and develop personal leadership skills.
- Collaborated on group projects to complete professional deliverables.
- Help Organize events advocate for student needs, and foster a positive and inclusive community.
- Collected, arranged, and input information into database system.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Created and managed project plans, timelines and budgets.
Restaurant Team Member
Kcomer Express INC
02.2022 - Current
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Cultivated warm relationships with regular customers.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Sales Associate
Love Our Look
01.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for the sales, floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisting customers providing product information and completing sale transactions.
- Training new hires and assisting in their sales until they are ready to work on their own.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Waitress
Peking Express
08.2022 - 10.2022
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders Ensuring that customers have a pleasant dining experience.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
Burges High School
El Paso, TX05.2019
Associate of Applied Science - American Sign Language (ASL)
El Paso Community College
El Paso, TX05.2025
Skills
- Positive Reinforcement Strategies
- Business Operations
- Professional Networking
- Group Activities
- Time Management
- Adapt to Diverse Groups
- Money Handling
- Customer Service
- Hospitality and Accommodation
- Language Skills Development
- Customer Satisfaction
- Sales Expertise
- Teamwork and Collaboration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Waitress
Peking Express
08.2022 - 10.2022
Student Leader
Texas Rising
07.2022 - Current
Restaurant Team Member
Kcomer Express INC
02.2022 - Current
Sales Associate
Love Our Look
01.2022 - Current
High School Diploma -
Burges High School
Associate of Applied Science - American Sign Language (ASL)
El Paso Community College
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