America Stephens
Howard,Ohio
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
5
5
years of professional experience
Work History
Backroom Associate
Marshalls
03.2023 - Current
- Enhanced inventory management by efficiently organizing and maintaining backroom storage areas.
- Reduced stock discrepancies by diligently conducting regular inventory audits and reporting findings to management.
- Streamlined the receiving process for incoming shipments, ensuring accurate documentation and timely unloading of merchandise.
- Expedited order fulfillment by accurately picking and packing items according to pick lists and shipping manifests.
- Supported loss prevention efforts by adhering to strict security protocols during all backroom operations.
Manager
Eastend Tanning And Laundry
10.2021 - 03.2023
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Cross-trained existing employees to maximize team agility and performance.
Sales Associate
Walmart
07.2019 - 10.2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
East Knox Junior/Senior High School
Howard, OH05.2020
Skills
- Merchandise Pick-Up Procedures
- Stock Organization
- Shipment Processing
- Stock Replenishment
- Customer Service
- Time Management
- Product Sales
- Money Handling
- Operations Management
- Workforce Management
- Schedule Preparation
Timeline
Backroom Associate
Marshalls
03.2023 - Current
Manager
Eastend Tanning And Laundry
10.2021 - 03.2023
Sales Associate
Walmart
07.2019 - 10.2021
High School Diploma -
East Knox Junior/Senior High School