Summary
Overview
Work History
Education
Skills
Certification
Distinctions
Interprofessional Education
Experiential Learning
Languages
Timeline
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America Tovar Luna

Fort Worth,Texas

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Social Work Intern

MHMR of Tarrant County – Substance Abuse Division
01.2024 - 04.2024
  • Gained knowledge on substance abuse and communities served.
  • Demonstrated professional demeanor in behavior, appearance: oral and written.
  • Shadowed Licensed Chemical Dependency Counselors
  • Developed strong rapport with clients by establishing trust and maintaining open lines of communication throughout the internship experience.
  • Utilized strengths-based approaches when working with clients, emphasizing resilience and individual capabilities.

Child Protective Investigations Administrative Assistant

Texas Dept. of Family and Protective Services
08.2022 - 01.2024
  • Answered multi-line phone system, delivering messages to staff, and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and data.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.

Warehouse Associate

Amazon Fulfillment Center
12.2021 - 08.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

Education

Master of Social Work -

University of Texas at Arlington
08.2025

Bachelor of Social Work -

University of Texas At Arlington
05.2024

Associates of Arts Degree -

Tarrant County College
05.2022

High School Diploma -

Trimble Technical High School
05.2020

Skills

  • Data Entry
  • Written Communication
  • Clerical Support
  • Strong Organizational Skills
  • Multitasking and Time Management
  • Knowledge of navigating Microsoft Office
  • Critical Thinking
  • Case records management
  • Cultural Awareness
  • Teamwork and Collaboration

Certification

CNP - Certified Notary Public, 08/2022, 01/2024

Distinctions

  • Phi Alpha Honor Society, 11/2023, Phi Alpha Honor Society provides a closer bond among students of social work and promotes humanitarian goals and ideas. Phi Alpha fosters high standards of education for social workers and invites into membership those who have attained excellence in scholarship and achievement in social work.
  • Maverick Advantage Distinction, 02/2024, The Maverick Advantage Program at UTA is all about helping you build marketable skills and meaningful experiences through hands-on, high-impact opportunities. Engaged in 5 specific activities that consisted in getting involved in the community, building my career path and skillsets, making global connections, diving into research, and growing as a leader.

Interprofessional Education

  • Aging in American Society - IPE: Discharge Panning, University of Texas at Arlington, 03/2023, Gained experience in interprofessional collaboration with students of other professions.
  • The Latina Experience - IPE: Domestic Violence Simulation Escalation, University of Texas at Arlington, 06/2023, Addressed warning signs in abusive relationships and domestic violence.

Experiential Learning

Student Volunteer, UT Arlington Social Work in Schools Service-Learning Hours, Lamar High School, 09/2023, 11/2023, Create a service-learning intervention in a school setting. 10 service-learning hours completed throughout ten weeks. Intervention based on the importance of self-confidence, motivation, and self-validation in female adolescents (Age -14-18) Intervention presented to female students in the Pregnancy, Education and Parenting Program (PEP) and Families in Transition program.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Social Work Intern

MHMR of Tarrant County – Substance Abuse Division
01.2024 - 04.2024

Child Protective Investigations Administrative Assistant

Texas Dept. of Family and Protective Services
08.2022 - 01.2024

Warehouse Associate

Amazon Fulfillment Center
12.2021 - 08.2022

Master of Social Work -

University of Texas at Arlington

Bachelor of Social Work -

University of Texas At Arlington

Associates of Arts Degree -

Tarrant County College

High School Diploma -

Trimble Technical High School
America Tovar Luna