Amerida Price
Bellville,TX
Summary
Seeking a rewarding opportunity utilizing problem-solving proficiency and unwavering commitment to customer service can be harnessed to drive success and ensure the seamless and efficient handling of claims from inception to resolution. Ready to bring enthusiasm, professionalism, and a drive for excellence to a team dedicated to delivering top-tier insurance solutions.
Dynamic and results-driven with a proven track record of 10 years in the insurance industry. Eager to contribute extensive experience and expertise to a challenging role, playing a critical part in investigating complex and high-risk claims. Exceptional negotiation skills, coupled with a keen organizational acumen, would be a valuable asset in the claims environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Owner/Operations
Amerida Price Agency, LLC
04.2016 - 08.2021
- Quickly grew scratch agency to over 900 households in 5 years and generated $1.5M in earned premium.
- Executed monthly sales goals on a consistent basis, achieving national recognition for growth in P&C products along with life and financial products in 2019.
- Controlled retention and agency loss ratio by gathering pertinent information and uncovering coverage gaps/liability exposures and educating clients regarding variety of insurance contracts. Developed strategies through needs-based selling and rapport building.
- Coordinated and facilitated development and coaching of team members.
- Enhanced and expedited filing of claims, setting up rental, and scheduling inspections while setting timely and proper expectations.
- Managed continual inventory of clients with strong attention to detail, resolving issues quickly through meticulous research and quick decision making.
- Produced professional relationships within other departments ensuring current guidelines were being met in claims process and/or policy/underwriting changes.
Casualty Claims Adjuster II
Germania Insurance Company
07.2013 - 06.2015
- Achieved individual recognition from QA audit department pertaining to quantitative and qualitative factors on open and closed claims, exceeding score of all other peers.
- Managed caseload of 200+ claim files on consistent basis. Attorney and non attorney represented.
- Conducted interviews, gathered detailed information and completed Summary Skills Experience investigations.
- Handled disputed liability claims, bodily injury claims, PIP and MedPay, and Uninsured/Underinsured property damage.
- Evaluated, negotiated, and settled BI demands. Submitted medical to third party vendor for further review when warranted.
- Uploaded documentation and reports to corporate database system and entered claim file notes to facilitate smooth claims processing.
- Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
911 Dispatcher
Austin County Sheriff's Department
09.2006 - 07.2013
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while gathering information in real-time for county along with 3 other police departments and numerous other emergency departments within county.
- Mitigated risks to facilitate dispatching correct response for fire, EMS, and law enforcement.
- Dispatched appropriate emergency personnel for callers in distress. Asked probing questions to get to root of caller's issues.
- Delivered real time updates to callers and first responders through quick problem solving and multi-tasking.
- Assisted law enforcement on calls/traffic stops by relaying critical personal information through checking numerous databases.
- Maintained and updated crucial and confidential information, phone numbers including entering warrants into local, state, and national databases.
Education
Bachelor of Science - Organizational Leadership
Mountain State University
Beckley, WV03.2011
Skills
- Underwriting and product knowledge in P&C, commercial, E&S, life and financial contracts
- Strong interpersonal and communication skills
- Tactful negotiation and strategic skills
- Efficient and proactive information gathering and investigative techniques
- Rapport building and team development/coaching
- Software and computer skills: Go To Meetings, Zoom, Skype for Business, and Microsoft Teams
Accomplishments
Premier Service Agency - 2021
Allstate Texas Regional Honor Ring Conference - 2019
Allstate National Circle of Champions - 2019
Certification
- Licensed Texas P&C Adjuster - Expires 9/30/2025
- Licensed P&C General Lines - Expires 9/30/2025
- Licensed Life & Health - Expires 9/30/2025
Timeline
Owner/Operations
Amerida Price Agency, LLC
04.2016 - 08.2021
Casualty Claims Adjuster II
Germania Insurance Company
07.2013 - 06.2015
911 Dispatcher
Austin County Sheriff's Department
09.2006 - 07.2013
Bachelor of Science - Organizational Leadership
Mountain State University
- Licensed Texas P&C Adjuster - Expires 9/30/2025
- Licensed P&C General Lines - Expires 9/30/2025
- Licensed Life & Health - Expires 9/30/2025
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