Amerie Mickens
Kill Devil Hills,NC
Summary
Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.
Overview
4
4
years of professional experience
Work History
Barista
Child Nutrition
08.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Cleaned counters, machines, utensils, and seating areas daily.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Food Service Worker/Handler
Kill Devils Frozen Custard and Beach Fries
04.2021 - Current
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Expo Runner
Outer Banks Brewing Station
05.2024 - 07.2024
- Adhered to strict hygiene standards, minimizing potential contamination risks for guests.
- Demonstrated adaptability by quickly adjusting to changes in menu items or special requests from guests.
- Handled high-pressure situations gracefully under stress, ensuring all orders were completed accurately and efficiently.
- Upheld quality control measures by monitoring temperature logs and consistently checking food storage areas for compliance.
Education
High School Diploma -
First Flight High School
100 Veterans Dr, Kill Devil Hills, NC 2794806-2025
Skills
- Active listener
- Team collaboration
- Opening and closing duties
- Problem-solving
- Exceptional customer service
- Cleanliness
- Time management
- Coffee expertise
Timeline
Barista
Child Nutrition
08.2024 - Current
Expo Runner
Outer Banks Brewing Station
05.2024 - 07.2024
Food Service Worker/Handler
Kill Devils Frozen Custard and Beach Fries
04.2021 - Current
High School Diploma -
First Flight High School
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