Summary
Overview
Work History
Education
Skills
Websites
Timeline
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J. Amerika Richmond

Denton,TX

Summary

  • Talented professional with excellent marketing, customer service and facility oversight skills and more than 8 years of experience. Highly effective and comfortable working with people at all levels in organization.
  • Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
  • Efficient Payroll Administrator knowledgeable about managing payroll for up to 20 employees each period. Adept at reviewing and correcting records, processing payments and funding accounts. Ready to bring 8+ years of progressive experience to a new permanent role.

Overview

17
17
years of professional experience

Work History

Senior Personal Banker

1st Convenience Bank
09.2021 - 03.2022
  • Networked to increase client base and encourage existing clients to expand financial portfolios.
  • Helped clients plan for and fund retirements using mutual funds and other options to manage, customize and diversify portfolio.
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Handled various accounting transactions.

Owner Laie

Oceanside Cleaning, LLC
08.2013 - 01.2022
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Prepared and mailed account statements to vendors and kept meticulous correspondence documentation.
  • Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
  • Assisted management with administrative aspects of hiring and onboarding new hires and temporary staff.

Intern

Bank of Hawaii
06.2016 - 08.2016
  • Developed new banking product including competitive analysis, project management, and financial statements.
  • Leader and collaborator on 50+ person team that prepared daily sales reports for Credit Card Department.

Volunteer Missionary

The Church of Jesus Christ of LaKer, day Saints
07.2005 - 01.2007
  • Adapted to wide range of cultural backgrounds of local leaders, community members, and other volunteers.
  • Set and exceeded goals to offer recurring life improvement lessons to community members.

Education

Bachelor of Science - Accounting And Business Management

Brigham Young University - Hawaii
06.2016

Skills

  • Scheduling
  • Staff Management
  • Client Service
  • Business administration
  • Verbal and written communication
  • Operations management
  • Profit and Loss
  • Excellent Communication
  • Bilingual-Spanish and English
  • Month-End Reports

Timeline

Senior Personal Banker

1st Convenience Bank
09.2021 - 03.2022

Intern

Bank of Hawaii
06.2016 - 08.2016

Owner Laie

Oceanside Cleaning, LLC
08.2013 - 01.2022

Volunteer Missionary

The Church of Jesus Christ of LaKer, day Saints
07.2005 - 01.2007

Bachelor of Science - Accounting And Business Management

Brigham Young University - Hawaii

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J. Amerika Richmond