Amertria Robinson

• Assisted clients with daily living activities, ensuring comfort and dignity.
• Provided companionship and emotional support to enhance client well-being.
• Administered medications and managed health-related tasks as directed by healthcare professionals.
• Maintained a clean and safe environment, following proper hygiene protocols.
• Collaborated with family members to develop personalized care plans for clients.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Increases sales by 10%
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Maintained entire family's schedule and organized events.
• Scheduled daily and weekly care hours for client caseload.

• Prepared and plated meals according to dietary guidelines and resident preferences.
• Maintained cleanliness and organization of kitchen equipment and work areas.
• Assisted in inventory management, ensuring adequate stock of food supplies.
• Collaborated with team members to streamline food preparation processes.
• Trained new staff on safety protocols and kitchen procedures.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Collaborated with team members to ensure seamless coordination during peak service hours.
• Learned other teammates' work tasks to train as backup.
• Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
• Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment.
• Transported food items from storage areas to kitchen for prepping.
• Unloaded food deliveries and stored items in proper locations for easy access.
• Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
• Managed over 50 customer calls per day.

• Operated grading machines to ensure precise classification of poultry products.
• Conducted quality inspections to maintain product standards and compliance with safety regulations.
• Collaborated with team members to optimize workflow and improve operational efficiency.
• Maintained accurate records of production data for inventory management and reporting purposes.
• Monitored equipment performance, recommending adjustments for improved accuracy in grading operations.
• Communicated effectively with team members, ensuring efficient coordination of tasks and timely project completion.
• Completed projects 15% ahead of schedule by optimizing grading patterns and equipment use.

• Led team in delivering exceptional guest experiences through effective communication and service excellence.
• Coordinated daily operations to ensure smooth front desk and housekeeping functions, optimizing workflow efficiency.
• Trained new staff on customer service standards and operational procedures, enhancing team performance and cohesion.
• Implemented inventory management practices, ensuring availability of essential supplies while minimizing waste.
• Achieved a 25% improvement in room inspection scores by adhering to rigorous cleanliness checklists.

• Provided exceptional customer service during peak hours, ensuring satisfaction and repeat business.
• Operated kitchen equipment efficiently, maintaining high food quality standards.
• Collaborated with team members to streamline food preparation processes, increasing efficiency.
• Maintained cleanliness and organization of workstations, adhering to health and safety regulations.

Kept work areas clean, organized, and safe to promote efficiency and team safety.

• Learned all required tasks quickly to maximize performance.
• Developed strong cooperative relationships with coworkers and managers.
• Worked different stations to provide optimal coverage and meet production goals.
• Operated register to process payments and collect cash payment for order totals.
• Delivered weekly reports with 100% on time accuracy
• Trained new team members by relaying information on company procedures and safety requirements.
• Improved customer satisfaction by quickly helping each person find desired items.

• Provided compassionate care to residents, ensuring comfort and safety throughout daily activities.
• Assisted with personal hygiene tasks, promoting dignity and respect for each individual.
• Monitored vital signs and reported changes to nursing staff to ensure timely intervention.
• Collaborated with interdisciplinary teams to develop personalized care plans for residents.
• Assisted patients with daily living activities, promoting independence and dignity.
• Coordinated care for 12-15 high patients daily in 60-bed skilled nursing facility

• Educated residents on health practices, encouraging independence in daily living tasks.
• Maintained accurate documentation of patient care activities and incidents for compliance purposes.
• Trained new staff on best practices in resident care and safety protocols, enhancing team efficiency.
• Implemented infection control measures, contributing to a safer environment for residents and staff.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Helped clean and prepare patient consultation rooms to maintain hygiene standards
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
• Helped patients with self-feeding and assisted feeding, based on individual needs.
• During COVID-19 pandemic working new care procedures for an average of 10 critical patients per shift.

• Assisted customers with garment selection, enhancing overall shopping experience.
• Maintained cleanliness and organization of store displays to attract customer attention.
• Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
• Addressed customer inquiries and concerns promptly, fostering strong relationships and repeat business.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Maintained a record of processing an average of 30 transactions per hour.
• Answered customer questions about sizing, accessories, and merchandise care.

• Processed customer transactions efficiently using POS systems.
• Maintained cash register accuracy while handling high-volume sales.
• Assisted customers by providing product information and resolving inquiries.
• Collaborated with team members to enhance overall store operations.
• Trained 3 new staff on cash handling procedures and customer service best practices.
• Welcomed customers and helped determine their needs.
• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise in front lanes.
• Increased sales of promotional items by informing customers about current offers.

• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
• Transported patients between rooms and appointments or testing locations.
• Assisted with personal hygiene tasks, promoting dignity and respect for each individual.
• Trained new staff on best practices in resident care and safety protocols, enhancing team efficiency.
• Helped clean and prepare patient consultation rooms to maintain hygiene standards
• Helped patients with self-feeding and assisted feeding, based on individual needs.
• Managed effective mobilization of 20+ patients daily, enhancing patient comfort and healing.

• Monitored inventory levels, restocking items as needed to ensure availability.
• Implemented improvements to checkout processes, reducing wait times for customers.
• Ensured compliance with company policies and procedures during daily operations.
• Worked flexible schedule and extra shifts to meet business needs.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Performed cash, card, and check transactions to complete customer purchases.
• Trained 3 new staff on cash handling procedures and customer service best practices.

• Designed and decorated custom cakes for various occasions, ensuring customer satisfaction and creativity.
• Oversaw cake production process, maintaining high standards of quality and presentation.
• Trained new staff on decorating techniques and best practices to enhance team performance.
• Implemented new decoration styles, increasing product variety and visual appeal.
• Collaborated with customers to create personalized cake designs based on individual preferences.
• Designed specialty cakes for weddings, birthdays, and graduations.
• Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
• Kept work area safe and sanitized by washing utensils, tools, and countertops.
• Verified accuracy of orders while meeting strict deadlines on producing completed products.
• Improved customer retention by 10% implementing a follow up.

• Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
• Operated kitchen equipment efficiently while adhering to safety and sanitation standards.
• Prepared food items consistently, following recipes and company guidelines for quality control.
• Assisted in training new crew members on operational procedures and customer service best practices.
• Managed cash register transactions accurately, maintaining accountability for cash handling processes.
• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Collaborated with team members to complete orders.
• Greeted customers promptly and took orders to keep flow of traffic moving.
• Reduced average sales cycle time by 5 days.

• Managed inventory levels and ensured timely restocking of shelves.
• Enhanced 20% customer satisfaction through efficient order fulfillment and support.
• Implemented safety protocols to maintain a secure work environment for staff.
• Improved customer satisfaction by providing friendly and efficient service in a fast-paced environment.
• Collaborated with team members to manage inventory levels, reducing stock discrepancies.
• Learned other teammates' work tasks to train as backup.