Amery Phillips
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Piano Teacher
School Of Rock
08.2023 - Current
- Enhanced student performance by incorporating innovative teaching methods and individualized lesson plans.
- Improved student understanding of piano theory through creative games and activities.
- Increased student retention rates by developing strong relationships with students and their families.
- Successfully prepared students for recitals, auditions, and competitions by implementing effective practice strategies.
Customer Service Manager
Harps Food Stores
06.2021 - 06.2023
- Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
- Increased team productivity by providing ongoing training and support to customer service representatives.
- Improved response times for customer inquiries with efficient ticketing system management and prioritization techniques.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Education
Bachelor of Arts - Music Business
University of Memphis
05.2027
Skills
- Progress Reporting
- Commerical/Pop Instruction
- Performance Coaching
- Practice strategies
- Problem-Solving
- Written Communication
- Time management skills
- Strong communication skills
Accomplishments
- 2022 School of Rock Allstar
- Actively organize and promote a one-day annual music festival in Fayetteville, AR
- Performed at Summerfest Music Festival in 2019
Timeline
Piano Teacher
School Of Rock
08.2023 - Current
Customer Service Manager
Harps Food Stores
06.2021 - 06.2023
Bachelor of Arts - Music Business
University of Memphis