Summary
Overview
Work History
Education
Skills
Timeline
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Amesh Ashram

202 1st Street Scotia ,Ny

Summary

Experienced with safely operating transit buses and managing diverse passenger needs. Utilizes effective route navigation and schedule adherence to ensure timely service. Knowledge of safety protocols and customer service principles to maintain secure and welcoming environment for all passengers.

Overview

6
6
years of professional experience

Work History

Transit Bus Operator

Capital District Transportation Authority
01.2024 - Current


  • Operated with safety and skill to avoid accidents and delays.
  • Provided passenger assistance, collected fares and offered schedule and route information.
  • Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
  • Provided exceptional customer service, addressing rider concerns with patience and professionalism.
  • Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
  • Increased route efficiency through careful planning and coordination with dispatchers and other transit team members.

Transit Bus Operator

Metropolitan Transportation Authority
09.2023 - 01.2024
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
  • Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
  • Provided passenger assistance, collected fares and offered schedule and route information.
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
  • Provided exceptional customer service, addressing rider concerns with patience and professionalism.
  • Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
  • Increased route efficiency through careful planning and coordination with dispatchers and other transit team members.
  • Developed strong relationships with regular passengers, fostering a sense of trust and reliability in the transit system.

Medical Courier

LabCorp
04.2021 - 09.2023
  • Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
  • Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
  • Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
  • Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
  • Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.

Medical Courier

BioReference Laboratories
10.2020 - 04.2021
  • Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
  • Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
  • Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
  • Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
  • Improved customer satisfaction by providing timely updates on shipment status and addressing concerns promptly.
  • Properly documented all specimens received using Software.

Messenger

Brinks Armored
07.2019 - 03.2020
  • Expedited urgent deliveries, effectively meeting tight deadlines and client expectations.
  • Facilitated smooth pickups from multiple locations within designated timeframes, optimizing route planning.
  • Safeguarded confidential documents during transportation, maintaining the highest level of discretion and professionalism at all times.
  • Contributed to team efforts by providing backup support during peak periods or staff shortages.
  • Documented details about delivery times, problems, and special circumstances.

Education

Motor Vehicle, Guyana

Technical Institution in Motor Vehicle
09.2013

Guyana

High School
09.2011

Skills

  • Excellent communication abilities, practical and analytical skills
  • Ability to work independently or with a team
  • Strong supervisory skill set with experience delegating
  • Teamwork and collaboration
  • Customer service
  • Multitasking Abilities
  • Flexible and adaptable
  • GPS navigation proficiency

Timeline

Transit Bus Operator

Capital District Transportation Authority
01.2024 - Current

Transit Bus Operator

Metropolitan Transportation Authority
09.2023 - 01.2024

Medical Courier

LabCorp
04.2021 - 09.2023

Medical Courier

BioReference Laboratories
10.2020 - 04.2021

Messenger

Brinks Armored
07.2019 - 03.2020

Motor Vehicle, Guyana

Technical Institution in Motor Vehicle

Guyana

High School

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Amesh Ashram