Amesha J. Jewell

• Received two promotions to positions of increased responsibility based on proven results.
• Oversee project management for COMPASS Maritime Training Program and coordinated requirements, scheduling and execution.
• Managed data networks and set operational standard to meet safety, quality and delivery metrics.
• Manage Introduction to Maritime Training program, partnering with Seattle Maritime Academy and MITAGS.
• Conducted extensive research and participated in networking events to meet prospects and identify areas of focus.
• Established operational priorities to meet contractual requirements on time and within budget.
• Reported project statuses to facilitate delivery schedules and manage bottlenecks.
• Oversaw project management for COMPASS Maritime and coordinated requirements, scheduling and execution.

• Provides direct support to the Sr. Director of Workforce Education and serves as a liaison between the Sr. Director of Workforce & Education and the department managers to ensure that deliverables, outcomes, and reporting are on track and aligned with grant deliverables
• Oversee five program managers and eleven employees and the daily operations and support mainly- focused on the Workforce Development Department by working with program managers to provide complete, accurate, and timely reporting to the executive team and funding agencies
• Provide leadership in planning for procedures, methods & techniques needed for effective execution of ULMS (Urban League of Metropolitan Seattle) Education and Workforce programs
• Assist in grant writing and governance in the ULMS Education and Workforce sector
• Troubleshoot and provide directions to strategically address departmental and organizational goals and challenges
• Lead and aid in the planning, implementation and development of initiatives and activities.
• Conducted extensive research and participated in networking events to meet prospects and identify areas of focus.
• Built lasting and lucrative partnerships with new and existing customers through continuous engagement and monitoring service quality.
• Established operational priorities to meet contractual requirements on time and within budget.

· Managed multiple grants and the contracts up to 2-million-dollar budgets during this project, working with the City of Seattle, Port of Seattle, National Urban League, Sound Transit, and WSDOT (Washington State Department of Transportation)

· Prioritized and provided educational firsthand training, and employment opportunities to and for residents that reside in the economically distressed zip codes. (City of Seattle and King County)

· Familiar with CWA (Community Workforce) and PLA (Project Labor) Agreements.

· Community member (Former board member) of City of Seattle's RPAC (Regional Pre-Apprenticeship Collaboration) Committee.

· Supplied data for multiple RFP (Request for Proposal) to aid in funding awards and have received awards by the National Urban League. City of Seattle, Port of Seattle, Sound Transit, and WSDOT (Washington State Department of Transportation).

· Provide sustainable objectives and work with other departments to draw up budgets and plans for the programs

· Evaluating and assessing the programs’ strengths and weaknesses

· Monitoring projects as well as overseeing CTP (Construction Trade Program) staff to ensure goals are met

· Meeting with stakeholders, managing grants with monthly reporting deadlines.

· Cultivated relationships with community groups, project stakeholders and funding sources to maximize program outreach.

· Designed and implemented standard operating procedures in various departments for optimal efficiency.

· Tracked progress by employing program documentation, directives, funding information and other vital program materials.

· Monitored and created reports highlighting program outcomes to communicate results with clients and stakeholders.

· Uncovered issues to determine solutions and assist program participants.

· Helped team members improve productivity and performance through firsthand coaching in order to achieve company objectives.

· Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.

• Provide staff support to the Technical Advisory Committee (TAC) for the PACT Program
• Prepares student materials and information Oversee the daily operations and support for the PACT (Pre-Apprenticeship Construction Training) program
• Coordinate student support services with service providers and community partners
• Initiate and manage the student stipend program
• Advocate for the program and students with government entities, construction industry and community
• Monitored and administered program and project revenues and expenses.
• Evaluated program effectiveness to develop improved methods.
• Develop and manage fundraising efforts, events, and contracts
• Prepare packets and coordinates program logistics
• Processes business paperwork and tasks including invoice vouchers, invoice payments, MOU’s (Memorandum of Understanding) and service contracts
• Coordinates community partner meetings and visits, including scheduling, parking passes, revisions, and confirmation communication
• Outreach, Recruitment, Enrollment, and Union Placement with the focus on those living in priority hire economically distressed zip codes.
• Kept records organized and current with daily attention to updates and maintenance needs.
• Collaborated with community leaders and public agencies to promote programs within community.
• Scheduled prospective program participants for assessments and orientations.
• Managed communications via social media and media relations.
• Participated in peer review process to evaluate performance of other staff members.
• Conducted assessments to identify needs and impact of services.
• Explained program offerings and requirements to participants and answered related questions.
• Maintained and created program records, reports and proposals with job-related software.
• Developed and distributed brochures, newsletters and flyers for promotional literature.
• Communicated project status, requirements and deadlines to stakeholders.
• Analyzed program effectiveness to optimize workflows.

• Screen calls, visitors, and emails to eliminate and/or prioritize daily calendar and “to-do,” conduct briefings with the executives as needed to keep them well- informed, following up as required
• Managed and maintain credit card
• Participate in meetings as requested to take notes for future distribution and follow-up
• Assist with special projects as needed such as company events, mailings, etc
• Maintained company confidence and protected business operations by keeping sensitive information confidential.
• Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
• Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
• Managed daily invoices, reports and proposals.
• Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
• Tackled and addressed top-level, high-priority issues with professional administrative discretion.
• Restocked office and break room supplies and made appropriate equipment orders.

• Answered and directed incoming calls using multi-line telephone system.
• Sorted incoming mail and directed to correct personnel each day.
• Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
• Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
• Oversaw office inventory by restocking supplies and submitting purchase orders.
• Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
• Maintained professional tone at all times, including during peak rush hours.
• First point of contact for 70+ Administrative Staff at Seattle Vocational Institute
• First point of email and in person contact for Workforce Development Department
• Manage the calendar for the Dean of Student Services
• Manage the request, and resolved issues for three staff, 7 on-site “Community Based Organizations” employees and for the Work-first / Work Source computer center
• Revamped the Workforce Development office to accommodate advisors and to protect our student’s privacy FERPA Law
• Created and Revised a Mandatory Preliminary Application for the Workforce Development Office by joining all programs into one application
• Including BFET (Basic Food Employment &Training), Opportunity Grant, Work First, and Worker Retraining
• (This application is required for any student that may receive funding from the Workforce Development Program.)
• BFET: (Basic Food and Employment Training)
• Managed calendar for the BFET Coordinator
• Created and Revised the BFET Intake Application
• (This application is required after students are -approved to receive food benefits from DSHS (Department of Social and Health Services).)
• Created and Revised BFET Monthly Progress Reports
• (These reports are required and used as proof of participation
• This information gets forwarded to their DSHS caseworker in EJAS)
• Contacted students in person, email, via phone to collect their Monthly Progress Reports OG: (Opportunity Grant)
• Managed calendar for Opportunity Grant Coordinator
• Acted as a Liaison between students and Interim- Opportunity Grant Coordinator
• Collect applications and provide feedback for approval
• Work-First (TANF: Temporary Aid for Needy Families)
• Managed calendar for Work-First Advisor
• Prepared and collected Work-First Attendance Forms on a weekly basis
• Managed and supervised over 20 Work-Study Students, approved timesheets for payment.