Amesha Kincade
St Louis,MO
Summary
Confident leader & experienced in janitorial management. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Janitorial Supervisor
Woodley Building Maintenance
10.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Created and maintained daily and weekly reports for upper management.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed inventory of cleaning supplies, ensuring adequate stock levels while minimizing waste and costs.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Addressed customer feedback and complaints to maximize satisfaction.
- Coordinated with outside vendors to provide supplies and equipment for staff.
- Reduced the number of workplace accidents by ensuring all team members adhered to safety guidelines at all times.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
Janitorial/Event Operations Supervisor
Spencers Commercial Cleaning Services
10.2022 - 10.2024
- Improved cleanliness and organization of facilities by implementing effective janitorial procedures and protocols.
- Lead the janitorial team to support the daily needs of the clients.
- Have weekly team meetings.
- Conduct safety audits to make sure the site is safe for the client.
- Enhanced staff performance by conducting regular training sessions on proper cleaning techniques and safety measures.
- Reduced the number of workplace accidents by ensuring all team members adhered to safety guidelines at all times.
- Managed inventory of cleaning supplies, ensuring adequate stock levels while minimizing waste and costs.
- solving problems for the team and client.
- Listening and taking action to support what the client needs.
- Help the client setup for events.
- Established clear objectives and goals for each event, drove execution toward goals and measured and monitored results to track impact.
- Managed venue, labor and technical efforts of internal and external partners to successfully execute events.
- Gathered and organized materials to support operations.
- Enhanced team communication by implementing weekly coordination meetings and detailed project update emails.
Houskeeping
DePaul Hospital
07.2018 - 04.2022
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
- Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
Housekeeper
Lutheran Senior Service
06.2016 - 01.2018
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Education
High School Diploma -
Northwest Academy Of Law
05.2010
Skills
- Chemical Handling
- Team Management
- Supervisory Experience
- Work Scheduling
- Janitorial process improvement
- Task Delegation
- Cleaning Expertise
- Furniture Cleaning
- Employee Work Scheduling
- Clear Communication
- Stock Planning
- Facilities Inspection
- Procedure Implementation
Timeline
Janitorial Supervisor
Woodley Building Maintenance
10.2024 - Current
Janitorial/Event Operations Supervisor
Spencers Commercial Cleaning Services
10.2022 - 10.2024
Houskeeping
DePaul Hospital
07.2018 - 04.2022
Housekeeper
Lutheran Senior Service
06.2016 - 01.2018
High School Diploma -
Northwest Academy Of Law
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