Amet Qulafi
Dixon,IL
Summary
Adept at enhancing customer experiences, I excelled in a fast-paced role at Galena Steakhouse, mastering tasks from seating to sanitation. My blend of strong teamwork and adaptability boosted satisfaction, demonstrating my capability to thrive in customer-focused environments. Skilled in both customer service and maintaining cleanliness, I consistently contributed to a positive dining atmosphere.
Overview
5
5
years of professional experience
Work History
Bus Boy, Host
Galena Steakhouse
07.2019 - 10.2024
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers with additional tasks such as refilling drinks, taking orders, or bringing out food when needed.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
High School Diploma -
Dixon High School
300 Lincoln Statue Dr, Dixon IL06-2019
Skills
- Team Collaboration
- Cleaning and sanitation
- Fast Paced Environment Adaptability
- Strong teamwork
- Customer Service
- Polite Demeanor
Timeline
Bus Boy, Host
Galena Steakhouse
07.2019 - 10.2024
High School Diploma -
Dixon High School