Amethyst Freeman
Temple,GA
Summary
Charismatic and detail oriented professional specializing in cost savings, vendor and contract management and continuous improvement. Strong transportation and technology background with over 6 years in the industry and emphasis on inventory management, health and safety, DOT regulations, and leadership. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant/ Data Entry/Shipping and Receiving Clerk
Universal Pure
09.2022 - Current
- Managing inventory, data entry, procurement, processing production results and orders, creating pick tickets and creating BOLs
- Accurately audit and create sales orders, work orders, pick tickets and Bill of Ladings while reviewing/verifying production paperwork and other shipping and receiving documents
- Coordination and communication with dock employees regarding orders, inventories, and customer concerns and handling issues that arise via email and telephone.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Executed record filing system to improve document organization and management.
- Volunteered to help with special projects of varying degrees of complexity.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Developed strategies to streamline and improve office procedures.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
Transportation Specialist
Amazon
02.2021 - 09.2022
- Manage vendor relationships with transportation providers regularly with customers of diverse backgrounds, ages, and ethnic groups
- Manage and promote the maintenance of the working environment including driving health and safety standards across operational areas
- Notify internal and external customers of service exceptions, update records, work orders, and fill or create records of customer service support.
- Safeguarded company reputation by maintaining compliance with all federal, state, and local regulations.
- Submitted detailed reports on mileage, repairs, maintenance and other necessary expenditures during drives.
- Conducted ongoing evaluations of carrier performance, adjusting contracts as needed to maximize service quality and cost savings.
Accounting Internship
ATAP Family Services
08.2019 - 12.2019
- Assessed accuracy, completeness, and integrity of company financial records
- Completed in-depth analysis of business operations, trends, and obligations to complete accurate projections
- Reconciled all expenses and accounts, including company credit cards and expenses.
- Completed balance sheet reconciliations and profit and loss statements with high accuracy.
- Assisted with month-end closing and reporting duties.
Education
Associate of Science - Business Administration And Management
Gordon State College
Barnesville, GA05.2020
High School Diploma -
Carrollton High School
Carrollton, GA05.2016
Skills
- Quality Assurance
- Employee Communications
- Records Management Systems
- Document Control
- Data Entry
- Project Management
- Technical Support
- Appointment Scheduling
- Excel spreadsheets
- Multitasking and Time Management
- Confidentiality and Data Protection
- Business Administration
Certification
- Certified Cyber Security Analyst, Google Coursera - 6 months
Timeline
Administrative Assistant/ Data Entry/Shipping and Receiving Clerk
Universal Pure
09.2022 - Current
Transportation Specialist
Amazon
02.2021 - 09.2022
Accounting Internship
ATAP Family Services
08.2019 - 12.2019
Associate of Science - Business Administration And Management
Gordon State College
High School Diploma -
Carrollton High School