Amethyst Zephyr
Spring Valley,CA
Summary
Strong communicator with excellent organizational and time management skills. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling, greetings customers with a smile, and ensuring sanitary working conditions.
Overview
13
13
years of professional experience
Work History
Assistant
Aromabliss Ayurvedic Skin Care
01.2020 - 02.2024
- Maintained a sterile kitchen environment in which products were produced.
- Answered customer requests via email and phone.
- Ensured orders were filled a products were shipped on schedule.
Care Coordinator
People. Inc.
09.2016 - 12.2019
- Provided supervision for teens and adults with disabilities
- Communicated between staff, patients and family
- Handled patient case management and education
- Recruited and trained staff and created schedules
- Developed patient goals and monitored progress
- Maintained patient confidentiality and quality care
Customer Service and Food Prep
Elmwood Taco And Subs
02.2016 - 10.2016
- Maintained a clean and organized work environment, ensuring compliance with food safety regulations.
- Enhanced customer satisfaction by providing efficient and courteous service at the counter and drive-thru window.
- Assisted in inventory management, accurately tracking stock levels and placing timely orders for supplies.
- Prepared high-quality food items, adhering to company recipes and presentation standards.
- Contributed to a positive workplace culture by collaborating with team members and displaying a strong work ethic.
Customer Service Representative
The Natural Shoe Store
02.2011 - 12.2015
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Receptionist
Sivananda Ashram Yoga Retreat
03.2013 - 02.2014
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
High School Diploma -
Cherry Hill High School West
Cherry Hill, NJ06.2010
Skills
- Communication
- Teamwork
- Multitasking
- Time Management
- Adaptability
- Cleanliness
- Cooking
- Customer Satisfaction
- Mail distribution
- Cash Handling
- Product Knowledge
- Customer Service
Timeline
Assistant
Aromabliss Ayurvedic Skin Care
01.2020 - 02.2024
Care Coordinator
People. Inc.
09.2016 - 12.2019
Customer Service and Food Prep
Elmwood Taco And Subs
02.2016 - 10.2016
Receptionist
Sivananda Ashram Yoga Retreat
03.2013 - 02.2014
Customer Service Representative
The Natural Shoe Store
02.2011 - 12.2015
High School Diploma -
Cherry Hill High School West
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