Amey Wroughton
Aberdeen,WA
Summary
Dynamic and dedicated professional with a passion for problem-solving. I thrive in fast-paced environments and excel at delivering exceptional customer service. I am eager to join your team, bringing my enthusiasm and commitment to excellence. Let's create memorable experiences together!
Overview
7
7
years of professional experience
Work History
Problem Solver/ Packer/ Picker/ Trainer
Amazon Services Inc.
05.2018 - 07.2025
- Research lost items in database, tracking and resolving problem shipments
- Troubleshoot and resolve issues in timely manner
- Picking, scanning, sorting and packing outgoing shipments sufficiently
- Trained new hires, enhancing productivity and team cohesion significantly
Cashier/ Barista
Starbucks
02.2020 - 05.2020
- Delivered exceptional customer service, boosting repeat business by 30%
- Expertly crafted beverages, enhancing customer satisfaction and loyalty
- Upsold menu items, increasing average transaction value by 20% Maintained a clean and inviting workspace, enhancing customer experience
- Resolved customer complaints swiftly, ensuring positive experiences
- Collaborated with team to streamline operations, reducing wait times
Education
GED -
South Puget Sound Community College
Olympia, WA06-2025
Skills
- Fast Learner
- Team Player
- Time Management
- Interpersonal Relationships
- Attention to Detail
- Customer-Driven
- Technology
- Flexibility
- Data analysis
- Computer skills
- Material Handling
Timeline
Cashier/ Barista
Starbucks
02.2020 - 05.2020
Problem Solver/ Packer/ Picker/ Trainer
Amazon Services Inc.
05.2018 - 07.2025
GED -
South Puget Sound Community College