Ameya Dickerson
Merced,CA
Summary
Dynamic Dance Instructor and Customer Service Assistant with a proven track record at STEPS Dance Studio, enhancing student performance through choreography expertise and positive reinforcement. Excelled in creating supportive environments and fostering teamwork, with a flair for organization and class management. Demonstrated exceptional customer service, ensuring satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Dance Instructor
STEPS Dance Studio
06.2023 - Current
- Planned routines for recitals and performances.
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Worked in team-based environment to uphold quality and continuity of service to clients.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Implemented injury prevention strategies during warm-ups and cool-downs, ensuring safe practice for all participants.
- Communicated with students and parents in person, via email, and by phone to resolve issues and answer questions.
- Offered one-on-one instruction to students by appointment.
- Collaborated with fellow instructors to plan and execute successful recitals showcasing students'' progress and achievements.
Customer Service Assistant
TransCounty Title Co.
07.2023 - 02.2024
- Managed front desk while answering multiple phone lines and greeting walk-in customers.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Provide correct documents to customers and escrow officers in a timely and professional manner.
- Utilized critical thinking skills in order to locate specific documents.
- Responded to customer calls and emails.
- Scanned files to maintain digital records.
Education
General Studies
Merced College
Merced, CAHigh School Diploma -
Merced High School
Merced, CA06.2023
Skills
- Choreography expertise
- Positive Reinforcement
- Organization
- Teaching techniques
- Video Editing
- Performance Coaching
- Customer Service
- Classroom leadership
- Individual Instruction
- Teamwork and Collaboration
- Class Management
Timeline
Customer Service Assistant
TransCounty Title Co.
07.2023 - 02.2024
Dance Instructor
STEPS Dance Studio
06.2023 - Current
General Studies
Merced College
High School Diploma -
Merced High School
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