Amgad Elaraishy
Summary
Successful Person bringing proven skills and knowledge in sales, marketing and Business Management. Manages high caseload of individual and group sessions with great organizational, documentation, and planning abilities. Coordinates referrals to obtain specialist support for client’s needs. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Store Operation Manager
Big5 Sporting Goods
08.2018 - Current
- Duties include motivating sales teams with great customer service as well as developing business strategies that will help them achieve success in a competitive marketplace.
- Coached, mentored and trained team members in order to improve their job performance.
- Initiated new projects that resulted in increased productivity across all departments.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
Assistant Manager
Costa Vida, Fresh Mexican Grill
, United States
07.2015 - 02.2018
- Responsibilities include selecting, developing, and managing employees as well as overseeing inventory ordering processes to create maximum profit margins on every dish served.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Established processes for monitoring customer satisfaction levels.
Sales Manager
Al Rajhi Projects & Const. LLC
, Saudi Arabia
07.2011 - 12.2014
- Set goals for the team and produce monthly forecasting reports to see how well they're doing in achieving those targets and budgets based on revenue streams.
- Established relationships with key clients, while maintaining existing customer base.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Organized trade shows and other events as a means of increasing visibility in the marketplace.
Marketing Representative
Xerox
Cairo, Egypt
01.2007 - 01.2011
- Identify target audiences and gather web analytics to prepare strategies for success in marketing campaigns with an impact on sales outcomes.
- Developed and implemented marketing plans to increase brand recognition.
- Distributed promotional information and incentives determined by marketing managers.
- Emphasized features and demonstrated technical knowledge to acknowledge questions about products and availability.
- Wrote comprehensive reports outlining findings and translating concepts for technical and non-technical audiences.
Life Insurance Agent
ALICO
, Egypt
01.2005 - 12.2006
- Met with division leaders and consultants to discuss strategies to increase sales.
- Interviewed prospective clients to obtain data about financial resources and needs.
- Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Developed marketing strategies to compete with other individuals or companies selling insurance.
Education
Bachelor of Business Administration - BBA, Accounting -
Cairo University
01.2004
Skills
- Sales Operations
- Marketing Strategy
- Business Management
- Accountant Management
- Leaderships
- Clints Negotiations
- Customer Services
- Financial Market
- Problem Solving
- Business Development
- Customer Interaction
- Communication
- Project Management
- Customer Satisfaction
- Contract Negotiation
Certification
- Digital Marketing Specialization, Gies College of Business - University of Illinois Urbana-Champaign, 05/2020
- Financial Markets (with Honors), Yale University, 04/2020
- Certified of sales and marketing, The American University in Cairo, 10/2010
- International Computer Driver’s License (ICDL), British Council, 08/2008
Additional Information
Results-oriented professional with experience in accelerated growth, business reengineering, and financial restructuring. Frequently praised as hard-working by peers, I can be relied upon to help your team achieve its goals.
Languages
- Arabic
- English
Affiliations
- I learned three different cultures from three different countries (Egypt, Saudi Arabia and United States of America) and have learned a lot of Experience in various fields. Now it’s time to represent all these practical experiences (selling, marketing, insurance, internet services, copy machines, decorations, real estate, restaurants, sporting goods) to be a great asset for your team!!
Languages
English
Full Professional
Arabic
Native/ Bilingual
Accomplishments
Financial Markets (with Honors), Yale University, 04/2020.
Best sales 12-2008 Xerox.
Best Customer servies 2021 Big 5 sporting goods.
References
References available upon request.
Timeline
Store Operation Manager
Big5 Sporting Goods
08.2018 - Current
Assistant Manager
Costa Vida, Fresh Mexican Grill
07.2015 - 02.2018
Sales Manager
Al Rajhi Projects & Const. LLC
07.2011 - 12.2014
Marketing Representative
Xerox
01.2007 - 01.2011
Life Insurance Agent
ALICO
01.2005 - 12.2006
Bachelor of Business Administration - BBA, Accounting -
Cairo University
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