Ami AGBILA DOGBE
Philadelphia,PA
Summary
Organized and dependable Certified Nursing Assistant with entry level specializing in Activities of Daily Living(ADLs), patient relation, hospital operations and communication. A strong background in providing patient care with empathy and professionalism. Adept at building relationships and collaborating with diverse clinical teams. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Nurse Assistant Program
Tucker House Nursing & Rehabilitation Center
2022.10 - 2022.12
- Provided person-centered care for residents over the course of eight-week training program including interfacing with registered nurses, residents and families
- Delivered healthcare services with compassion and respect by covering all functions and responsibilities of the nursing Assistant position
- Monitored residents vital signs, provided support of activities of daily living (ADLs) with empathy and understanding under the direction of the registered nurse
- Answered patients call lights and requests
- Reported observations of the patient to the nurse
- Provided administrative support to physicians, nurse and nurse assistants by maintaining medical records, documenting actions by completing forms, scheduling appointments and transferring patients calls to appropriate team member
- Developed positive relationships with residents
- Changed linens in rooms, keeping spaces fresh and clean for residents health and satisfaction.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Customer Service Representative
PLS Check Cashers
Charlotte , NC
2019.05 - 2022.05
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Promoted available products and services to current and potential customers during service, account management, and order calls.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Followed company policies and procedures
- Used multiple computer applications to access information and process transactions
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Performed other duties as instructed by management
Education
High School Diploma -
Skills
- Quality patient care
- Activities of Daily Living (ADL) Support
- Recording Vital Signs Patient relations
- Communication
- Health and safety protocols
- Team collaboration
- Room Cleaning and Restocking
Certification
- CNA - Certified Nursing Assistant, Care Bridge Academy, Philadelphia,PA 2023
Timeline
Certified Nurse Assistant Program - Tucker House Nursing & Rehabilitation Center
2022.10 - 2022.12
Customer Service Representative - PLS Check Cashers
2019.05 - 2022.05
- CNA - Certified Nursing Assistant, Care Bridge Academy, Philadelphia,PA 2023
Institut Scolaire Akoly Foadey - High School Diploma,
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