Summary
Overview
Work History
Education
Adwards
Timeline
Generic

Ami B. Kos

Lakevilla ,IL

Summary

Lead and manage Advanced Clinical Strategic Resourcing Recruitment, focusing on global Talent Acquisition, Talent Management, and Recruitment Marketing. Collaborated with Sales, FSS Teams, and Operations to drive growth through effective recruitment and retention strategies. Enhanced technology enablement and consultant support, resulting in improved operational efficiency and consultant satisfaction.

Overview

29
29
years of professional experience

Work History

Vice President of Client Delivery

Advanced Clinical
Deerfield, IL.
03.2021 - Current
  • Experienced in leading and managing all aspects of Advanced Clinical Strategic Resourcing Recruitment organization including global Talent Acquisition, Talent Management, Recruitment Marketing, Technology enablement and Consultant Retention and Support
  • As a member of the leadership team, partnered closely with Sales, FSS Teams, and Operations to support the continued growth of Advanced Clinical through the recruitment, retention and support of Advanced Clinical consultants and perm hires
  • Responsible for hiring, managing, retaining and supporting the Recruitment (Talent Engagement) organization within AC Strategic Resourcing, aligned to company and individual goals inclusive of onboarding and overall performance management and career development
  • Prepare and execute an overall external talent management strategy (attraction, acquisition, engagement & retention of consultants) and develop programs with quantifiable objectives and measures
  • In partnership with marketing, develop recruitment marketing plan and differentiated brand position in the market to attract new Talent
  • Foster positive relationships to encourage increased sales and uncover opportunities
  • Proactively market candidates to clients
  • Work with the technology group to consistently deliver best in class automation and other time and cost saving solutions
  • Establish job descriptions, skills required and pay rates in conjunction with roles and market data for both internal recruiting organization and skill sets
  • Develops process and procedures that create efficiencies across the global Strategic Resourcing team and across the service offering
  • Lead the process of performing behavioral based interviewing and screening processes to select qualified candidates that best suit the client’s staffing needs
  • Develop strategies to increase the retention and redeployment of our consultants and internal recruiters
  • Devise a strategy and budget for initiatives that increase the connectivity of our billable employee base
  • Provide direction and guidance to enhance connections and support of consultants
  • Increase consultant and client referrals through incentive and rewards programs
  • Develops and manages to annual P&L parameters
  • Communicates complex issues clearly and credibly with widely varied audiences
  • Ensure appropriate individuals are informed
  • Proactively discovers the needs of customers and creates new solutions, services, and processes to meet the customer's changing needs
  • Works in partnership to improve customer experience
  • Develops consensus and alignment on ideas and recommendations affecting own team or other teams
  • Facilitates discussions and gives consideration to a range of interests, opinions, possibilities, and situational variables
  • Creates new and relevant ideas and leads others to implement them
  • Challenges convention purposefully
  • Critically assesses established methods
  • Assesses the effectiveness of systems and current processes; streamlines standards and processes and develops innovative approaches to program development and implementation
  • Builds and manages strategic relationships to establish mutually beneficial working arrangements, openly sharing knowledge and insights
  • Demonstrates awareness, flexibility and willingness to adapt approach and/or apply different leadership styles when the situation or individual requires it
  • Can test assumptions and own stories by seeking ideas and stories of others
  • Depicts high level of self-discipline
  • Establishes reputation as a credible and trustworthy source for employees to voice concerns and share anything that might negatively impact their competence and commitment to current goals and tasks
  • Identifies and responds to underlying attitudes or behavior patterns such as cultural norms and personality differences
  • Reacts purposefully to the frustrations of others
  • Resolves escalated conflicts among stakeholders through effective dialogue
  • Accepts constructive feedback and adapts leadership style/actions/behaviors
  • Creates a sense of well-being by taking an active interest in the opinions and ideas of others and partnering in efforts to align
  • Plays to the different strengths and development levels within a team to maximize effectiveness
  • Helps others through emotional or tense situations, tactfully bringing disagreements into the open, and engaging in healthy debate
  • Facilitates the creation of effective SMART goals by team members, ensuring they are tied to wider team and company strategies
  • Stay knowledgeable about industry trends
  • Anticipates outcomes of decisions made by the business based on experience and following trends
  • Monitors financial performance and efficiency of own team
  • Help and encourage others to identify and leverage transferrable skills and develop the goal or job specific skills necessary for current and future roles
  • Able to diagnose development level goals and tasks and provide the matching leadership style to build competence and commitment, thereby accelerating development
  • Establish strategies or methods for accomplishing major new directives
  • Keeps informed on trends in the industry and develops strategies to realize opportunities or mitigate risks
  • Swiftly administers action if needed and deals with difficult questions head on
  • Commit to completely new activities that are innovative and feasible or styles of approach that are necessary but feel less comfortable
  • Measures the risks involved while taking a course of action
  • Holds self and team accountable for upholding company's REAL values
  • Integrate the company's REAL values into team processes
  • Celebrate when witnessing team members exhibiting these values.

Director of Recruiting

Advanced Clinical
Deerfield, IL.
09.2011 - 03.2021
  • Lead and manage the process of recruiting and hiring Clinical consultants and contractors
  • Increase sales through personal production
  • Motivate and direct the recruiting professionals that I manage
  • Schedule and conduct regular meetings including job orders, recruiting, and sales meetings
  • Establishes job descriptions, skills required and pay rates in conjunction with client contacts
  • Coordinates contract and contract‐to‐hire referral recruiting activities to source candidates
  • Performs behavioral based interviewing and screening processes to select qualified candidates that best suit the clients’ staffing needs.

Director of Recruiting

Pharmanet/i3/ inVentiv Clinical Solutions
Chicago, IL
12.2007 - 09.2011
  • Establishing a recruiting team of experienced Sr
  • Recruiters that have proven their success on focused recruiting and are familiar with ICS and SRG positions
  • Development of a pipeline of candidates in the areas that our positions are geographically located near our clients; by utilizing the skills I have developed over my career at ICS in finding qualified candidates
  • Daily evaluation and prioritization of openings to ensure recruiter coverage of the most important positions
  • Provision of proactive training to ensure that the team has a thorough understanding of the position requirements to enable them to effectively fill orders
  • Monitoring and making recruiters accountable to daily, weekly, and monthly metrics including numbers of phone screens, candidate submittals, interviews, and placements per day, week, and month
  • Development of retention practices to keep consultants working for ICS, by resolution of issues at their current positions, building great relationships and making sure we are checking in with them frequently to ensure they are happy in their current roles or, if necessary, by proactively placing them in other opportunities that better fit their needs
  • Stress that retention is accomplished by building great relationships with our consultants and making sure we are checking in with them frequently to make sure they are happy in their current roles
  • Implementation of creative incentives to keep recruiters motivated and excited about meeting performance goals
  • Working with recruiters to establish personal and professional goals to help grow them professionally within ICS
  • Utilization of my experience in hiring recruiters to help bring new people into ICS
  • Development of strategies for addressing non‐peak recruiting strategy by delivering placements for other contract recruiting groups
  • Develop & Manage Profit Center Budget
  • Accountable for creating and managing recruiting expectations and goals (placements/ Net Starts / GMI growth) / Employee site visits (retention travel)
  • Development & implementation of Compensation Plan unique to iCS recruiters
  • Such planning must be consistent with Corporate Objectives as well as in line with resourcing comp plans

Sr. Recruiter

MedFocus
, IL.
06.2006 - 12.2007
  • Sourcing candidates
  • Proactively seek clinical research professional from all available sources (Internet, advertising, databases, networking events and internet postings
  • Seek referrals from existing consultants and candidates
  • Maintain contact with inactive candidates
  • Seek out contact with subcontractors and other recruiting sources to fill “hard to fill” job orders
  • Interviewing and Evaluation of Candidates
  • Interview candidates in person and through telephone interviews
  • Qualify candidates using available job description information, references, technical screens and test source
  • Prepare and write candidate summary and revise/finalize resume for

Team Leader

MedFocus, inVentiv Clinical Solutions
Chicago, IL
01.2006 - 12.2007
  • Functional elements:
  • Perform full life‐cycle recruitment, including sourcing, interviewing, selection, background checks, credentials verification and salary negotiations
  • Manage Recruiters on team as Direct Reports
  • Conduct individual team Quarterly and Annual reviews
  • Develop recruiters to achieve desired results
  • Mediate issues and conflicts as they arise
  • Manage the structure of Team/Account Manager based recruiting and partner with AM to achieve desired results
  • Conduct Quarterly and Annual Recruiter Reviews for Team Members
  • Assist with individual goal creation and follow up
  • Leadership:
  • Provide direction and support for Staff Recruiters
  • The leader of my team, am the first place my team goes for assistance or motivation
  • Analyze client and internal staffing data to determine best recruiting practices tailored specifically for the needs of each client
  • Collaborate with Account Management and recruiting staff to develop successful plans for achieving account penetration objectives
  • Assist with providing training and strategic planning for large‐scale recruitment efforts
  • Delegate tasks to appropriate team members; provide expertise to facilitate effective implementation
  • Measure performance of newly implemented recruiting solutions against desired results and recommend basic improvements; demonstrate a strong sense of ownership for outcomes
  • Communicate and mediate issues to recruiters; work to establish consensus and alignment among team members
  • Promote teamwork and open discussion of recruitment issues to enhance performance and team cohesiveness
  • Implement recruiting strategy to increase candidate flow for targeted accounts
  • Monitor and track team performance, offer guidance and development where needed
  • Specific responsibilities (tasks):
  • Maintain technical knowledge in specialized skill set area(s); remain up to date on current trends and best recruiting practices
  • Represent and promote the company at national and regional industry conferences, seminars, tradeshows and client meetings
  • Manage my time to meet agreed placement targets; develop plans for short‐term and long-term recruiting activities
  • Assist team members with phone screen development, rate negotiations, consultant issues, goal setting and effective closing techniques
  • Recommend recruiters for career advancement as well as performance plans if either is needed
  • Ensure that team adheres to recruiting and company policies
  • Assist team members with consultant retention and conflict resolution
  • Implement Client Mapping and Pipeline strategies for targeted accounts
  • Development and Goal Achievement:
  • Establish recruiter personal and professional goals (SMART)
  • Conduct Quarterly and Annual recruiter reviews
  • Assess team strengths and weaknesses and incorporate strategies to increase individual and team production
  • Assist w/ establishment and tracking of Team Goals
  • Monitor and track recruiter and team performance metrics (Net Start and Net GMI)
  • Create recruiter profiles for team members and assist with creating development plans to enhance recruiting abilities
  • Assist with creating a promotion plan and feasible timeline for team members

Recruiter

MedFocus LLC
Chicago, IL
09.2004 - 06.2006
  • Proactively seek clinical research professional from all available sources (Internet, advertising, databases, networking events and internet postings)
  • Seek referrals from existing consultants and candidates
  • Maintain contact with inactive candidates
  • Seek out contact with subcontractors and other recruiting sources to fill “hard to fill” job orders
  • Interview candidates in person and through telephone interviews
  • Qualify candidates using available job description information, references, technical screens and test sources
  • Prepare and write candidate summary and revise/finalize resume for

Search Consultant

CHG Companies, Inc
Rosemont, IL
04.2003 - 09.2004
  • CompHealth is the nation’s largest provider of healthcare recruiting and healthcare staffing services
  • Specialized in the Psychiatry Department working with Physician’s and Clients
  • Recruited candidates over the phone to place with existing clients
  • Also, responded to candidates’ inquiries regarding permanent placement opportunities
  • Facilitated placement of providers into clients’ medical facilities by matching physician skill level, licenses, preferences, board status and credentials
  • Contracted new and existing clients to develop new and ongoing business
  • Negotiated contract terms with clients and candidates
  • Assisted in developing marketing strategies
  • Established and maintained communication and rapport with providers and/or clients to encourage a long‐term working relationship

Marketing Account Manager

East Coast Adefx
Arlington Heights, IL
11.2002 - 04.2003
  • East Coast Adefx is a global marketing and PR Company representing major salons and Day Spas
  • Involved with generating new business for the company through contracting
  • Travel all over the Mid‐West meeting with actual salon and spa owners to inform them about Adefx and how the company can bring them new clientele
  • Work with corporate heads and the salon or spa owner in generating successful salon or spa promotion
  • Have gained confidence in the outside sales market
  • Learned how to work with individuals on a face-to-face basis and increased my time management skills

Corporate Account Manager

CDW Computer Centers
Vernon Hills, IL.
06.2000 - 09.2002
  • During my career with CDW, I had 3 months of extensive training
  • The training consisted of gaining high product knowledge, selling, phone, personal skills, outbounding and profiling prospective accounts, computer and system training, time management, and working in a team environment
  • Attended weekly technical training
  • The training aided in staying current with all the different and changing products in the marketplace
  • Gained a large account base of more than 250 accounts while generating sales and staying profitable for the organization and myself
  • Also, by attaining sales, call volume, call time, and number of CDW@work Extranets accessed per day
  • Gained CDW certifications in Apple Computer, CDW Leasing, Microsoft Open Licensing, and CDW Networking

Waitress

T.G. I. Fridays
Gurnee, IL.
03.1996 - 06.2000
  • Responsibilities included being a shift leader, customer service, overseeing fellow teammates, and handling money
  • Building good customer relationships, developing good communication skills, and learning teamwork responsibilities

Consultant, International Marketing Program

Nevada Corporate Headquarters, Southeast
Las Vegas, NV
08.1999 - 12.1999
  • Included probability samples of large corporate clients
  • Probability samples of large corporate clients and interpretations of data using SPSS
  • A formal written report, and presentation to the CEO and staff members
  • 6/99, Missouri State
  • England, , Austria, Czech‐Republic, Visited many international companies such as Lloyd’s of London, Siemens, Bausch and Lomb, and Heineken
  • During the trip met with department heads to gain knowledge about the companies
  • Researched the companies and prepared questions for discussion

Education

Bachelor of Science, Business Marketing

Southern Illinois University, Carbondale
Carbondale, IL
05-2000

Adwards

Presidents Club Award of Advanced Clinical 2019, 2020, 2021, Presidents Circle Member of inVentiv‐2007, 2008, 2009, and 2010 MedFocus Recruiter of the Year, 2006 MedFocus Recruiter of the Month, Feb. 2006. Aug. 2006, June 2007, July 2007 MedFocus Diamond Quota Club‐Sapphire Level 1st quarter, Sapphire Level 2nd quarter, Emerald Level, 3rd quarter · Most Outstanding Member Award‐PSE (Marketing Organization), 1999, Most Sprit Award‐PSE, 1999, Top Achieved Active Member Award‐PSE, 1999, 1998, Most Athletic Award‐PSE, 1998, Dean’s List, 1996, 1997, 1999, 2000

Timeline

Vice President of Client Delivery

Advanced Clinical
03.2021 - Current

Director of Recruiting

Advanced Clinical
09.2011 - 03.2021

Director of Recruiting

Pharmanet/i3/ inVentiv Clinical Solutions
12.2007 - 09.2011

Sr. Recruiter

MedFocus
06.2006 - 12.2007

Team Leader

MedFocus, inVentiv Clinical Solutions
01.2006 - 12.2007

Recruiter

MedFocus LLC
09.2004 - 06.2006

Search Consultant

CHG Companies, Inc
04.2003 - 09.2004

Marketing Account Manager

East Coast Adefx
11.2002 - 04.2003

Corporate Account Manager

CDW Computer Centers
06.2000 - 09.2002

Consultant, International Marketing Program

Nevada Corporate Headquarters, Southeast
08.1999 - 12.1999

Waitress

T.G. I. Fridays
03.1996 - 06.2000

Bachelor of Science, Business Marketing

Southern Illinois University, Carbondale

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Ami B. Kos