Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Ami Clark

Ami Clark

Medford,OR

Summary

Adept at medication administration and fostering resident relationships, demonstrating enhanced patient safety and satisfaction at Horton Plaza Retirement Community. Leveraging problem-solving abilities and emotional intelligence, contributed significantly to a supportive environment. The skills acquired in dementia care training and CPR-first aid certification underscore a commitment to high-quality care and adaptability in fast-paced settings.

Overview

16
16
years of professional experience

Work History

Medication Technition

Horton Plaza Retirement Community
03.2014 - Current
  • Monitored medication storage area to maintain medication security and control.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
  • Reviewed patient progress to document effects of any prescribed medication.
  • Administered psychotropic medications and anxiety education to patients to provide mental health care.
  • Supported patients'' adherence to treatment plans by providing clear instructions, answering questions, and addressing concerns.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Turned and repositioned patients to prevent bedsores.
  • Assisted in maintaining conducive environment for residents by adhering to infection control policies.
  • Enhanced patient safety through diligent monitoring for adverse drug reactions and promptly reporting concerns to nursing staff.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Improved medication administration accuracy by meticulously following physician orders and verifying patient information.
  • Elevated the quality of care provided to patients by attending regular continuing education courses on pharmacology topics relevant to the Medication Technician role.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.

Personal Caregiver

Horton Plaza Retirement Community
11.2011 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients. .
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Improved client satisfaction by providing personalized care and attention to their unique needs.
  • Assisted clients in maintaining independence through consistent support and encouragement.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Implemented creative strategies to keep clients engaged in activities that promoted cognitive functioning and mental stimulation.
  • Developed positive relationships with clients by demonstrating empathy, patience, flexibility, which led to increased trust between caregiver and client.
  • Provided emotional support for clients during difficult times, fostering trust and strong rapport.
  • Utilized strong problem-solving skills to address unforeseen issues or complications in the caregiving process effectively.
  • Provided respite care for family caregivers, allowing them to take breaks and focus on personal needs while maintaining a high level of care for their loved one.
  • Maintained detailed records of client progress, enabling accurate reporting to family members and healthcare professionals involved in their care plan.
  • Documented vitals, behaviors, and medications in client medical records.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Increased comfort levels for clients with disabilities by implementing customized care plans.

Housekeeper

Horton Plaza Retirement Community
11.2008 - 03.2014
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Adhered to professional house cleaning checklist.
  • Verified cleanliness and organization of storage areas and carts.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Demonstrated flexibility in adjusting work schedule.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Polished fixtures to achieve professional shine and appearance.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.

Prepcook

Horton Plaza Retirement Community
11.2010 - 11.2011
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
  • Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
  • Stocked inventory efficiently, enabling seamless transition between meal services.
  • Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
  • Prepared and served various food items in fast-paced dining environment.
  • Monitored food quality and presentation to maintain high standards.
  • Trained and assisted new kitchen staff members.
  • Reduced food waste by properly storing ingredients and monitoring expiration dates.

Dishwasher

Horton Plaza Retirement Community
11.2009 - 11.2010
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
  • Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
  • Gently moved glassware, crystal, and other delicate items to prevent breakage.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
  • Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Inspected dishwashing equipment and reported issues to supervisor.
  • Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
  • Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
  • Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.

Education

No Degree - General Studies

Rogue Community College
Medford

Skills

  • Problem-solving abilities
  • CPR Certification
  • Relationship Building
  • Supporting personal needs
  • Decision-Making
  • Adaptability and Flexibility
  • Active Listening
  • Time Management
  • Dementia and Alzheimer's knowledge
  • Medication Administration
  • Emotional Intelligence

Timeline

Medication Technition

Horton Plaza Retirement Community
03.2014 - Current

Personal Caregiver

Horton Plaza Retirement Community
11.2011 - Current

Prepcook

Horton Plaza Retirement Community
11.2010 - 11.2011

Dishwasher

Horton Plaza Retirement Community
11.2009 - 11.2010

Housekeeper

Horton Plaza Retirement Community
11.2008 - 03.2014

No Degree - General Studies

Rogue Community College
Ami Clark