Ami Fincher
Brandon,MS
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement. Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Behavioral Technician
The Growing Tree
09.2023 - Current
- Responsible for Data collection and measurement procedures
- Assists with Functional Assessment procedures
- Implements Skill Acquisition with ASD children
- Effectively communicates with supervisor throughout treatment
- Generates session notes and complies with applicable legal, regulatory and workplace documentation standards
Administrative Assistant
Gastrointestinal Associates and Endoscopy Center
09.2020 - 09.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Administrative Assistant
Medical Practice Solutions
11.2018 - 09.2020
- Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
- Contributed to a positive work environment by supporting team members in handling difficult calls or resolving complex issues.Maintain physicians' schedules scheduling office visits and procedures via phone
- View patient visit notes, identifying problems & diagnosis listed and physician orders
- May schedule radiology/lab and other diagnostic procedures
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
Associate of Science - General Studies
Hinds Community College
Skills
- Conflict Resolution
- Relationship management
- Effective Multitasking
- Proficient in Microsoft Office
- Knowledge of Medical Terminology
- Attentive to detail
- Effective time management
- Effective oral and written communication
- Data Entry / EMR
- Appointment Scheduling
- HIPPA Education
- Ethics training
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Registered Behavior Technician (RBT) - Behavior Analyst Certification Board.
Timeline
Registered Behavioral Technician
The Growing Tree
09.2023 - Current
Administrative Assistant
Gastrointestinal Associates and Endoscopy Center
09.2020 - 09.2023
Administrative Assistant
Medical Practice Solutions
11.2018 - 09.2020
Associate of Science - General Studies
Hinds Community College
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