Ranger experienced with promoting park patron satisfaction and safety. Worked in multiple seasons and successfully met public safety, education and security challenges.
Overview
7
7
years of professional experience
Work History
Natural Resources Specialist
U.S. Army Corps of Engineers; Pittsburgh District; Woodcock Creek Lake and Union City Dam
06.2023 - Current
Vehicle, foot, and waterway patrol
Picking up trash
Visitor Assistance
Maintain and improve project appearance
Manage Woodcock Creek Lake Facebook operation, promotion, and data collection
Operation and maintenance of designated projects reservation system (REC.GOV)
Public outreach
Give directions to areas of the park or nearby local attractions
Hazard and public safety management
Informing visitors and the general public of water safety
Data collection into Visitation Estimation and Reporting System (VERS)
Time entry into Corps of Engineers Financial Management System II (CEFMS II)
Facilities and Equipment Maintenance (FEM) work order and time entry.
Special Events Assistant/ Customer Service
Oil Creek Railway Historical Society
05.2021 - Current
Visitor assistance
Informational distribution
Handing out pamphlets
Ensure visitors abide by all safety guidelines and procedures
Public relations
Giving guests historical information about the local areas and attractions
Being a tour guide I deal with approximately 350 people per ride
Answer phones and return calls
Take ticket orders
Mail brochures and tickets
Sell concessions
Souvenir and apparel management
Inventory data entry for Oil Creek and Titusville Railroads merchandise
Give directions to local attractions
Order concession supplies
Stock concession stands.
Barn Hand
Pennsylvania State University Horse Barns
08.2019 - 05.2023
Care of horses daily, including feeding, watering and cleaning stalls
Farm equipment operation and transportation
Livestock pasture maintenance
Blending and administering oral medications
Administering intramuscular medications
Assist with horse related veterinary procedures such as palpations, embryo flushing, artificial insemination, administration of intravenous plasma, dental procedures, and wrapping/cleaning of injuries
Responsible for grooming and tacking up 15 horses for training
Managing mare checks (checking how close to foaling they are)
Driving the farm truck
Driving the truck with the stock trailer attached
Driving Kubota side-by-side from barn to barn and in pasture to check on horse and haul hay and feed from place to place
Haul hay from storage to pastures or to the barn.
Desk Clerk
Caboose Motel, Inc.
05.2017 - 05.2023
Answer phones and return calls
Take reservations with online reservation system (Roomsy)
Do check-ins/outs
Laundry
Visitor Assistance
Show rooms to perspective and returning guests
Souvenir and apparel management
Give directions to restaurants or other historical locations in the area.
Education
Bachelor's degree - Agricultural Science
The Pennsylvania State University
State College, PA
05.2023
High school diploma or equivalent -
Maplewood Jr./Sr. High School
Guys Mills, PA
06.2019
Skills
Grounds Maintenance
Incident Management
Outdoor Recreation Management
Park supervision
Visitor relations
Park equipment maintenance
Physical Fitness
Facility Patrols
Trail maintenance
Natural Resource Conservation
Event Planning
Community Outreach
Program Development
Visitor support
Group Presentations
Event Organization
Affiliations
Collegiate Horseman's Association at Penn State - Open House Co-Chair
Townville Champs 4-H Club - Assistant Leader
Titusville Council On The Arts - Intern/ Fellow
Availability
Permanent, Full-time
References
Mr. Alex Stevenson, USACE Pittsburgh District, Area Park Ranger, (814) 706-7622, alex.r.stevenson@usace.army.mil
Mr. Brian Egan, The Pennsylvania State University, Assistant Teaching ProfessorEquine Science; Penn State Horse Farm Coordinator, (814) 863-0569, began@psu.edu
Mrs. Kristin Vanderella, Maplewood High School, Marching Band Assistant Band Director/ Percussion Instruction, (814) 789-3050, Krmcgowan@penncrest.org
Mrs. Marie Rainey, Caboose Motel Inc., Manager, (814) 675-4614
Timeline
Natural Resources Specialist
U.S. Army Corps of Engineers; Pittsburgh District; Woodcock Creek Lake and Union City Dam