Ami Kabah
Phoenix,AZ
Summary
Dedicated Community Manager with 6 years of management experience. Improves properties and streamlines operations for efficiency. Hardworking and resourceful with friendly and professional demeanor. Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset.
Overview
8
8
years of professional experience
Work History
Community Manager
University Partner
05.2023 - Current
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Monitored community acivities and maintained compliance with relevant laws, regulations and codes.
- Evaluated property conditions and recommended improvements.
- Produced reports about community activities to keep owners, directors and property managers informed.
Assistant Community Manager
University Partners
09.2020 - 05.2023
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Met with residents to gather information and develop effective solutions.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
- Increased office organization by creating filing systems and managing confidential information carefully.
- Provided leadership, guidance and support to staff members.
Leasing Agent
Peak Campus
04.2017 - 09.2020
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Distributed and followed up on tenant renewal notices.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
Student Worker
Arizona State University, Tempe Campus
08.2015 - 04.2018
- Worked in team environment to maintain high levels of productivity.
- Took and followed detailed directions from others.
- Trusted with the organization of the shipment of ingoing and outgoing books, both autonomously and with a group.
- Communicated with other local and regional branches to locate materials for inter-library loans.
Education
Bachelor of Science - Sociology
Arizona State University
Tempe, AZ05.2019
High School Diploma -
North Canyon High School
Phoenix, AZ05.2015
Skills
- Vendor Management
- Team Training
- Property Management
- Resident Relations
- Leasing and Sales
- Client Service and Support
- Property Inspection
- MS Office Suite
- Staff Management
- Employee Performance Management
Timeline
Community Manager
University Partner
05.2023 - Current
Assistant Community Manager
University Partners
09.2020 - 05.2023
Leasing Agent
Peak Campus
04.2017 - 09.2020
Student Worker
Arizona State University, Tempe Campus
08.2015 - 04.2018
Bachelor of Science - Sociology
Arizona State University
High School Diploma -
North Canyon High School