Summary
Work History
Education
Skills
Work Availability
Certification
Timeline
VOLUNTEER
References
Overview
Hi, I’m

Ami Kwaidah

Philadelphia,PA
"Whether coordinating veterinary appointments for TNR programs or supporting blood donors through a seamless process, I thrive in roles that require meticulous attention to detail, empathy, and a commitment to impactful service"
Ami Kwaidah
Ami Kwaidah

Summary

Organized and detail-oriented professional with a strong background in administrative coordination, data management, and community engagement. Leveraging a Bachelor’s degree in Health Studies and Certified Medical Administrative Assistant (CMAA) certification, I excel in prioritizing tasks, maintaining compliance, and fostering collaboration within healthcare and community-focused environments. My experience includes managing complex workflows, supporting participant engagement, and coordinating logistics for large-scale projects. As a volunteer with the Cat Collaborative and American Red Cross, I have demonstrated exceptional organizational skills, problem-solving abilities, and a commitment to impactful service. Passionate about transitioning my skills to roles in clinical coordination, research, or administrative support, I bring a dedication to excellence and adaptability to dynamic environments.

Work History

United Studies

Local Coordinator
01.2023 - Current

Job overview

  • Participated in ongoing professional development opportunities to stay current on best practices relating to youth exchange programs.
  • Facilitated conflict resolution between host families and exchange students when necessary, ensuring a positive experience for all parties involved.
  • Processed and documented participant applications with 100% accuracy, ensuring compliance with program standards and timelines while working independently to meet deadlines.
  • Conducted orientations for 15+ participants annually, delivering clear communication and improving satisfaction by 20%.
  • Maintained monthly compliance reports with a strong commitment to ethical practices, achieving a 100% on-time submission rate.
  • Recruited and supported participants, increasing engagement by 15% through effective outreach and collaboration.
  • Scheduled and facilitated monthly Zoom meetings with exchange students and host families, fostering open communication and addressing concerns.

Temple University

Facility
01.2019 - Current

Job overview

  • Maintained cleanliness and safety standards across campus facilities, adhering to infection control and regulatory protocols with ethical diligence.
  • Improved workflow efficiency by prioritizing tasks and working independently, increasing daily completion rates by 15%.
  • Contributed to event readiness by preparing facilities for high-traffic events, reducing turnaround time by 25%.
  • Demonstrated adaptability by addressing urgent facility needs effectively in a fast-paced environment.

Education

Thomas Jefferson University

Bachelor of Science from Health Care
05.2022

University Overview

  • Relevant Coursework: Anatomy & Physiology 1&2 w/labs & Medical Terminology, general Biology & General Chemistry

Skills

  • Organization and Coordination: Proven ability to manage schedules, prioritize tasks, and streamline workflows to enhance efficiency
  • Data Management and Compliance: Skilled in accurate data entry, record maintenance, and adherence to regulatory standards
  • Communication and Interpersonal Skills: Strong written and verbal communication abilities; adept at building relationships with diverse stakeholders
  • Problem-Solving and Adaptability: Experienced in identifying challenges, developing solutions, and thriving in fast-paced environments
  • Healthcare Knowledge: Solid understanding of healthcare principles, safety standards, and compliance gained through a Bachelor’s degree in Health Studies and Certified Medical Administrative Assistant (CMAA) certification
  • Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and skilled in using administrative tools for documentation and reporting
  • Commitment to Excellence: Dedicated to maintaining high professional standards, confidentiality, and accuracy in all tasks
Availability
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Certification

  • Certified Medical Administrative Assistant (CMAA), National Healthcare Association, 11/2024
  • LinkedIn Learning: Microsoft Teams Essential Training, 11/2024
  • LinkedIn Learning: Mastering Microsoft Outlook, 11/2024

Timeline

Local Coordinator

United Studies
01.2023 - Current

Facility

Temple University
01.2019 - Current

Thomas Jefferson University

Bachelor of Science from Health Care

VOLUNTEER

Cat Collaborative (2023 – Present) & Independent TNR Advocate (2019 – 2023)

  • Successfully trapped, neutered/spayed, and returned (TNR) over 400 outdoor community cats, significantly reducing local stray populations.
  • Secured rescue, foster, or permanent placements for 250+ friendly cats, ensuring their transition to safe homes.
  • Scheduled and managed over 400 veterinary appointments, coordinating transportation and follow-up care.
  • Provided temporary housing and care for 50+ adoptable cats while actively securing long-term placements.
  • Managed 5+ outdoor cat colonies, administering annual flea and tick treatments, dewormers, and maintaining shelters equipped with necessary resources.
  • Entered and maintained detailed medical histories and treatment records for 400+ cats in the Cat Collaborative’s Airtable database, ensuring accurate and accessible data.
  • Partnered with the Cat Collaborative to expand TNR initiatives and community outreach, increasing awareness and support for feline welfare.

Blood Donor Ambassador, American Red Cross (2022 – Present)

  • Greet and register blood donors, ensuring a welcoming and positive experience at donation sites.
  • Provide donors with information about the donation process, addressing any questions or concerns to ensure comfort and confidence.
  • Monitor and assist donors in the refreshment area post-donation, ensuring their well-being before departure.
  • Maintain organized and efficient donor check-in processes, contributing to smooth operations during blood drives.
  • Support staff in setting up and dismantling blood donation areas as needed, ensuring compliance with safety and procedural standards.

References

Available upon request

Overview

6
years of professional experience

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Ami Kwaidah