Ami Silva
AZ Department of Corrections
El Mirage,AZ
2027
years of professional experience
Dynamic human resources professional with extensive experience at AZ Department of Corrections, excelling in candidate screening and team collaboration. Enhanced recruitment processes, achieving a 20% increase in placements. Skilled in leveraging LinkedIn for talent acquisition and fostering client relationships. Proven ability to streamline operations and drive results through strategic recruitment initiatives.
Work History
Sergeant /Recruiter/HR/Corrections Officer
15 Years 10 Months- Screened applications and resumes for correctional staffing vacancies, aligning candidates with position requirements.
- Coordinated interview schedules with hiring managers, candidates, and facility leadership
- Processed pre-employment documentation, background checks, and onboarding requirements.
- Communicated hiring status, next steps, and employment instructions to candidates and stakeholders.
- Supported hiring managers by clarifying vacancy needs and sourcing qualified applicants.
- Maintained accurate recruitment files, correspondence, and compliance documentation.
- Resolved applicant questions regarding job postings, application steps, and hiring process requirements.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.
- Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
- Monitored recruitment metrics to identify areas for improvement and implemented changes accordingly.
- Organized and attended job fairs and networking events, increasing visibility and candidate pipeline.
- Coordinated with universities and professional associations to source top talent for internships and entry-level positions.
- Built strong relationships with hiring managers to understand departmental needs and identify ideal candidates.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Administered employee benefits programs and assisted with open enrollment.
- Developed and monitored employee recognition programs.
- Maintained confidential applicant information while supporting consistent, organized recruiting operations.
- Operated and maintained applicant tracking and candidate management systems.
- Leveraged social media platforms for employer branding, attracting wider pool of applicants.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals, and work sites.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Examined incoming and outgoing mail to detect contraband.
- Demonstrated strong leadership abilities while serving as shift supervisor, coordinating officer assignments, resolving conflicts among staff members, and providing feedback on performance evaluations.
- Led inmate work crews completing maintenance, construction, farming and operations activities.
- Developed a reputation for professionalism and integrity, serving as a role model for fellow officers in the performance of daily duties and adherence to ethical standards.
- Safeguarded public safety by ensuring strict adherence to established policies governing the transportation of inmates between facilities or court proceedings.
- Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
- Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
- Reduced escape attempts, crimes, and other hazardous activity through close observation and situational awareness.
- Provided guidance for new staff members as part of an ongoing training program aimed at enhancing overall team performance.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
- Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Communicated clearly with staff and supervisors to coordinate daily operations and maintain order.
- Applied restraint and emergency response procedures during disturbances and high-risk situations.
- Inspected doors, locks, equipment, and housing areas to identify safety and security concerns.
- Assisted with inmate transport, escort procedures, and controlled movement between secured areas.
- Completed incident reports and shift documentation with accuracy and attention to detail.
- Enforced institutional rules while responding to inmate behavior and escalating incidents appropriately.
- Conducted counts, searches, and contraband inspections to support facility safety and compliance.
- Monitored inmate movement and maintained security throughout housing units, yards, and work areas.
- Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
- Streamlined operational efficiencies by effectively maintaining daily shift activity logs.
- Supported mental health initiatives within the institution by working closely with psychological services personnel to identify and address inmate concerns or needs.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Completed intake paperwork, fingerprints, and searches.
- Conducted routine and emergency head counts.
- Observed behavior of residents individually and in groups.
- Responded to emergency situations and de-escalated hostile confrontations.
- Enforced rules and regulations to maintain order among inmates.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Investigated and responded to incidents of inmate misconduct.
- Prepared reports to document incidents and violations.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Assisted in intake and release of inmates.
- Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
- Administered drug tests to inmates.
- Restrained juvenile inmates when disturbances required physical intervention.
Human Resources Assistant
- Coordinated new hire onboarding, ensuring complete paperwork and accurate employee records.
- Processed payroll changes, verifying timekeeping data and benefit deductions for accuracy.
- Maintained confidential personnel files, supporting compliance with company policies and employment laws.
- Responded to employee questions regarding benefits, policies, and HR procedures.
- Updated HRIS records, including job changes, address updates, and termination documentation.
- Supported training logistics, organizing materials, attendance records, and onboarding schedules.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Organized new employee orientation schedules for new hires.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
Front Desk
1 Year 10 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Education
GED
Skills
Candidate screening
Administrative skills
Recruiting and sourcing
Team collaboration
Time management
Recruitment process improvement
New hire training
Administrative support
Recruitment strategies
Training and onboarding
New hire paperwork processing
Applicant tracking systems
Social media recruiting
Recruitment
Full cycle recruiting
New hire orientations
Pre-screening candidates
Client relationship management
Talent acquisition
Background checking
Hiring requirements
Self-motivated work ethic
LinkedIn sourcing
Cold calling
Community networking
Assessing qualifications
Pre-employment screening
Job applicant interviews
Screening resumes
Networking
Team motivation
Job posting optimization
Interviewing clients
Project management
Onboarding coordination
Outbound calling
Offer letters
Candidate tracking
New hire orientation
Employment verification
Recruitment marketing
Compliance regulations
Database creation
Excel spreadsheets
Public speaking
Partnership development
Confidentiality handling
Recruiting software experience
Networking events
Job fairs planning
Work authorizations
Clerical support
Human resource management systems
Human resources policies
Online job boards
Safety training
Annual evaluations
Verbal and written communication
Timeline
Sergeant /Recruiter/HR/Corrections Officer
AZ Department of Corrections
05.2010 - 03.2026Read More
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Terros Behavioral Health
07.2008 - 05.2010Read More
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Centex Homes
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Glendale High School
GED
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