Ami Temples
Newberry,SC
Summary
Adept at fostering positive customer experiences and enhancing team productivity, I leveraged my problem-solving and computer skills during my tenure at CITGO. Demonstrating a dependable and responsible attitude, I consistently contributed to achieving and surpassing sales targets, underscoring my commitment to excellence and collaborative success.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Recent graduate with foundational knowledge in Area of study and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
16
16
years of professional experience
Work History
Stay at Home Mom
Myself
10.2014 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Sales Associate
CITGO
03.2010 - 10.2013
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Developed strong rapport with customers and created positive impression of business.
- Monitored customers for signs of security concerns and escalated issues to management.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Prioritized helping customers over completing other routine tasks in store.
- Built relationships with customers to encourage repeat business.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Recommended complementary purchases to customers, increasing revenue.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
Gas Station Clerk
Shell Gas Station
04.2009 - 07.2012
- Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
- Facilitated sales of services and goods.
- Cleaned up gas and other spills in accordance with spill procedures.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Built trustful relationships with customers to encourage return visits.
- Maintained clean and orderly work station.
- Implemented effective strategies for reducing shrinkage of merchandise by monitoring high-risk areas within the store diligently.
- Managed inventory and restocked shelves as needed to maintain adequate product availability.
- Followed strict security protocols during shift changes and cash drops to prevent theft or loss incidents.
- Assisted in maintaining back room operations by unloading deliveries.
- Rang up customers' orders by scanning products and keying prices into register.
- Collaborated with team members to complete tasks efficiently, contributing to a positive work environment.
- Performed daily equipment inspections to identify potential maintenance needs and prevent operational downtime.
- Assisted in training new employees on company policies, procedures, and best practices for excellent customer service.
- Delivered exemplary customer service and warmly greeted guests.
- Conducted regular price checks to ensure accuracy in pricing for customers.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Completed end-of-shift paperwork accurately and promptly for seamless handoff between shifts.
- Assisted customers with fueling their vehicles, ensuring proper safety guidelines were followed.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Pumped gas for guests and took payments.
- Inspected fuel pumps and fuel tanks for proper operations and safety.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
- Learned duties for various positions and provided backup at key times.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Set up new sales displays each week with fresh merchandise.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Maintained inventory of all saleable items.
- Replenished products on shelf, rotated products and confirmed adherence to code dating procedures.
- Finalized sales and collected payments by totaling order and accepting tender from customer.
- Handled customer complaints promptly and professionally, resolving issues to their satisfaction.
- Educated customers on promotional offers and loyalty programs, increasing participation rates and repeat business.
- Maintained a clean and organized store environment for improved customer experience.
- Created attractive merchandise diplays to entice customers to make purchases.
- Promoted special offers and discounts to customers to maximize sales.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Processed refunds and exchanges in accordance with company policy.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
- Assisted with inventory management, helping to keep stock levels consistent and uptodate.
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
- Completed daily paperwork accurately, streamlining administrative processes for management review.
- Handled customer inquiries and resolved issues promptly, ensuring repeat business.
- Monitored store security measures, contributing to a safe atmosphere for both employees and customers.
- Participated in ongoing training opportunities to stay current with industry best practices and improve overall job performance.
- Managed merchandise displays effectively, keeping shelves stocked and visually appealing for shoppers'' convenience.
- Provided assistance to customers with fueling vehicles, promoting safety and efficiency on site.
- Conducted regular inspections of fuel storage tanks to prevent possible accidents.
- Trained new hires in company policies and procedures, fostering a productive work atmosphere from day one.
- Performed routine maintenance on fuel dispensers, minimizing downtime and improving overall functionality.
- Boosted upselling success by staying informed about product offerings and suggesting relevant items to customers during transactions.
- Assisted customers with fueling vehicles and provided guidance on oil and fluid levels as needed.
- Maintained cleanliness in store and forecourt, promoting positive customer experience.
- Monitored surveillance equipment to reduce instances of theft and ensure safety.
- Conducted regular checks on fuel pumps for safety and operational efficiency.
- Reduced energy consumption by implementing efficient lighting and equipment practices.
- Updated pricing information on both fuel pumps and in-store products to reflect current rates.
- Established customer loyalty program, increasing repeat business.
- Managed inventory levels to prevent stockouts, ordering new supplies as necessary.
- Improved efficiency by organizing merchandise and restocking shelves, ensuring products were easily accessible.
- Increased sales of promotional items by effectively communicating benefits and discounts to customers.
- Ensured customer satisfaction by providing friendly service and accurate information on products.
- Offered recommendations on vehicle maintenance and care products based on customer needs.
- Resolved customer complaints, restoring satisfaction with prompt and courteous service.
Education
Computer And Information Systems
Piedmont Technical College
Greenwood, SCNewberry High School
Newberry, SC06.2009
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Computer Skills
- Critical Thinking
- Organizational Skills
- Calm Under Pressure
- Active Listening
- Organization and Time Management
- Decision-Making
- Problem Resolution
- Verbal Communication
Timeline
Stay at Home Mom
Myself
10.2014 - Current
Sales Associate
CITGO
03.2010 - 10.2013
Gas Station Clerk
Shell Gas Station
04.2009 - 07.2012
Computer And Information Systems
Piedmont Technical College
Newberry High School