Summary
Overview
Work History
Education
Skills
Timeline
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Ami Todd

Ami Todd

Franklin,WI

Summary

Accomplished Organizational Development professional with ten years of experience in driving people-centric initiatives within the transportation and logistics sectors. Expertise in aligning organizational culture, employee engagement, and talent development strategies with operational goals to enhance performance, safety, and customer satisfaction. Proven success in leading change management efforts, optimizing workforce structures, and delivering leadership development programs that improve efficiency and reduce turnover. Adept at fostering collaboration between teams across departments such as fleet management, logistics, and customer service. Skilled in developing training programs tailored to industry-specific needs, including regulatory compliance, safety training, and performance improvement. Passionate about creating a culture of continuous improvement that aligns with the dynamic and fast-paced nature of the transportation industry.

Overview

14
14
years of professional experience

Work History

Vice President of Organizational Development

The Armstrong Company
04.2024 - Current
  • Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Collaborated with senior management to develop strategic initiatives and long term goals.

Director of Training and Org Development

Mainfreight, USA
03.2020 - 04.2024
  • Collaborated with cross-functional departments to align training programs with organizational goals and objectives.
  • Design and implement mentorship and coaching programs
  • Developed and implemented comprehensive training program to increase employee productivity and morale.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Managed new vendor orientation training process for more than 400 partners each year

Transport Branch Manager

Mainfreight, USA
03.2020 - 03.2022
  • Assessed employee performance and developed improvement plans.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Established internal audit procedures to validate and improve accuracy of financial reporting.
  • Evaluated and negotiated contracts to procure favorable financial terms.
  • Launched new training program to boost employee skills and staff retention rate.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.

Operations Manager

Mainfreight, USA
09.2015 - 03.2020
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Developed and maintained relationships with external vendors and suppliers.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Trained and guided team members to maintain high productivity and performance metrics.

Customer Service / Operations

On Time Express, Inc
09.2014 - 09.2015
  • Collaborated with stakeholders to identify business needs and data sources.
  • Consulted with outside parties to resolve discrepancies and create expert solutions.
  • Cultivated customer loyalty, promoted repeat business, and improved sales.
  • Leveraged sales expertise to promote products and capitalize on upsell opportunities.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Senior Fashion Consultant

Dress Barn
09.2010 - 08.2015
  • Analyzed trends to developed innovative concepts through online research, magazines, competitive shopping and runway styles.
  • Developed seasonal and brand style guides to promote organization.
  • Hosted and planned seasonal fashion shows, private client events and parties.
  • Networked within select groups to increase client base and generate sales.
  • Selected clothes that flattered individual body types and capitalized on current trends.

Education

Master of Liberal Arts - Industrial-Organizational Psychology

Harvard Extension School
Cambridge, MA
05.2025

Bachelor of Arts - Design And Interior Architecture

Arizona State University
Tempe, AZ
05.2015

Skills

  • Career Development
  • Change Management
  • Coaching and Development
  • Communication Skills
  • Cross-functional Collaboration
  • Employee Engagement
  • Knowledgeable in Adobe Creative Suite, Google & Microsoft Suit
  • Leadership Development
  • Learning Management Systems
  • Needs Assessment
  • Project Management
  • Workforce Planning

Timeline

Vice President of Organizational Development

The Armstrong Company
04.2024 - Current

Director of Training and Org Development

Mainfreight, USA
03.2020 - 04.2024

Transport Branch Manager

Mainfreight, USA
03.2020 - 03.2022

Operations Manager

Mainfreight, USA
09.2015 - 03.2020

Customer Service / Operations

On Time Express, Inc
09.2014 - 09.2015

Senior Fashion Consultant

Dress Barn
09.2010 - 08.2015

Master of Liberal Arts - Industrial-Organizational Psychology

Harvard Extension School

Bachelor of Arts - Design And Interior Architecture

Arizona State University

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Ami Todd