Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ami Woolman

Fort Worth,TX

Summary

Dependable and adaptable professional with a proven track record in managing responsibilities, effective communication, and maintaining structure in fast-paced environments. Detail-oriented and organized, demonstrating strong problem-solving skills while adhering to established procedures and remaining flexible to changing needs. Tech-savvy with excellent computer proficiency, quickly mastering new systems and tools to enhance productivity. Recognized for reliability, multitasking abilities, and a positive, team-focused attitude, consistently taking on additional responsibilities to drive overall team success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Teacher

Lightbridge Academy
04.2025 - 09.2025
  • Implemented classroom management techniques that promoted positive behavior and academic success.
  • Facilitated communication between parents and educators to address student needs effectively.
  • Assisted with preparation of teaching materials and resources, streamlining lesson execution.
  • Adapted teaching methods and materials to meet students' varying needs.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.

Childcare Careers Sub

Childcare Careers
08.2024 - 04.2025
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Supervised lunchroom and recess activities.
  • Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
  • Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
  • Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
  • Fostered positive classroom environment, managing student behavior and promoting respect.
  • Implemented classroom management techniques to maintain positive learning environment.

Receptionist - State Farm Agent Team Member

State Farm
09.2023 - 03.2024
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Maintained confidentiality of information regarding clients and company.
  • Answered central telephone system and directed calls accordingly.

Restaurant Hostess

Olive Garden - Darden Restaurants
03.2023 - 09.2023
  • Took reservations and to-go orders by phone, answered customer questions, and informed
    of accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient
    dining flow.
  • Supported servers, food runners, and bussers with keeping dining area ready for every
    guest.
  • Answered customer questions about hours, seating, and menu information.
  • Checked in with servers to confirm preparedness before seating customers.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Food and Health Safety Director

Chick-fil-A
04.2020 - 09.2023
  • Maintained company compliance with Food and Drug Administration codes and standards.
  • Helped to build culture of safety focused on reducing incidents and eliminating hazards.
  • Served as primary backup to operation managers with various responsibilities related to compliance.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs.
  • Cultivated customer loyalty, promoted repeat business, and improved sales.
  • Delivered exceptional customer service by leveraging extensive knowledge of products and services and creating a welcoming, positive experience.

Education

High School Diploma -

School of Excellence
Fort Worth, TX
06.2020

Skills

  • Customer Service and Assistance
  • Senior Leadership Support
  • Active Listening
  • Telephone Skills
  • Microsoft Word
  • Data Entry
  • Corrective Actions
  • Calendar Management
  • Time Management
  • Creative Solutions

Accomplishments

  • Received promotion to Certified Trainer within the first six months of hire date.

Certification

  • General Lines Property and Causality License, State Farm - Two years (expires 5/31/26)
  • CPR certificate

Timeline

Assistant Teacher

Lightbridge Academy
04.2025 - 09.2025

Childcare Careers Sub

Childcare Careers
08.2024 - 04.2025

Receptionist - State Farm Agent Team Member

State Farm
09.2023 - 03.2024

Restaurant Hostess

Olive Garden - Darden Restaurants
03.2023 - 09.2023

Food and Health Safety Director

Chick-fil-A
04.2020 - 09.2023

High School Diploma -

School of Excellence

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