Amia Hall
Dallas
Summary
Eager to learn with an aptitude for applying new knowledge with skill and efficiency and well-established in fast-paced and challenging environments. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
03.2021 - 04.2022
- Worked well with teammates and accepted coaching from the management team.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru, and other areas.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of the restaurant to promote a clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
CNA
Waters Edge Village
03.2023 - 05.2023
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
CNA
Woodland Terrance of New Pal
04.2022 - 08.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Documented patient information and care activities in electronic health record.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Education
Associate of Science - Nursing
Dallas College
Dallas, TX06.2024
high school diploma -
Warren Central High School
Indianapolis, IN05.2022
Skills
- Verbal and Written Communication
- Cash Handling
- Time Management
- Willingness to Learn
- Supporting Personal Needs
- Companionship and Emotional Support
- Grooming and Bathing Assistance
- Responding to Emergencies
- Family Support and Assistance
- Dementia and Alzheimer's Knowledge
Timeline
CNA
Waters Edge Village
03.2023 - 05.2023
CNA
Woodland Terrance of New Pal
04.2022 - 08.2022
Crew Member
McDonald's
03.2021 - 04.2022
Associate of Science - Nursing
Dallas College
high school diploma -
Warren Central High School