Amia Hawkins
The Bronx,NY
Summary
Reliable and upbeat worker successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
Work History
Supermarket Worker
Pearl River Market
The Bronx, NY
08.2022 - 09.2022
- Pleasantly greeted customers and provided prompt and courteous service.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Removed trash, swept and mopped floors for professional appearance.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Checked for outdated and overripe grocery items and removed from inventory.
- Checked aisles for spills to complete quick clean-up.
Sales Associate
Walmart
Dayton, OH
04.2020 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
Cashier
McDonald's
Dayton , Ohio
05.2017 - 02.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Maintained cash drawer of $100 or more per shift.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Crew Member Cook
Applebee's Grill + Bar
Dayton , Ohio
05.2016 - 04.2017
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Prepared food items according to recipe to drive quality and consistency.
- Maximized sales potential by properly prepping, storing and rotating food products.
Education
High School Diploma -
Paul Laurence Dunbar High School
Dayton OH06.2022
Skills
- Customer Service
- Cash Counting
- Willingness to Learn
- Teamwork and Collaboration
- Customer Relations
- Safety and Cleanliness Standards
- Sweeping and Mopping
- Ability to Lift 40 Pounds
- Sales and Promotions
- Building Customer Loyalty
- Merchandise Organization
- Price Checking
- Merchandise Stocking
- Available Nights, Weekends and Holidays
- Flexible Hours
- Cash Register Operation
- Food Safety Understanding
- Excellent Communication
- Cleaning and Sanitizing
- Payment Processing
- Safe Food Handling Practices
Timeline
Supermarket Worker
Pearl River Market
08.2022 - 09.2022
Sales Associate
Walmart
04.2020 - 07.2022
Cashier
McDonald's
05.2017 - 02.2019
Crew Member Cook
Applebee's Grill + Bar
05.2016 - 04.2017
High School Diploma -
Paul Laurence Dunbar High School
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