Amia Porter
Jasper,AL
Summary
Seasoned Associate bringing hands-on experience in business operations and client management. Demonstrates adeptness at fostering strategic partnerships, streamlining processes, and enhancing operational efficiency. Strong communication skills with a knack for problem-solving and team collaboration. Previous work has resulted in improved customer satisfaction and significant process optimizations.
Overview
3
3
years of professional experience
Work History
Remodel Team Member
Walmart
Sumiton, AL
04.2024 - 06.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Performed demolition work to remove existing structures in preparation for new construction.
- Installed drywall, trim, doors, windows, cabinets and countertops.
- Coordinated with subcontractors to ensure timely completion of projects.
- Measured rooms accurately before starting any construction project.
- Removed old siding from exterior walls and replaced it with vinyl siding.
Lumbar/Drywall Associate
The Home Depot Inc
Jasper, AL
11.2021 - 03.2024
- Collaborated with other departments to ensure successful product launches.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Trained new associates on store operations, policies, and procedures.
- Operated equipment such as scanners and scales correctly during checkout process.
- Performed cash register functions accurately and efficiently.
- Developed and maintained relationships with clients and vendors.
- Provided customer service support for inquiries, complaints, and returns.
- Handled incoming calls from customers regarding orders or other inquiries.
- Built relationships with customers by providing friendly customer service.
- Helped customers locate items within the store using the inventory system.
- Inspected loads prior to lifting to determine weight distribution and stability.
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
- Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Followed standard work instructions accurately when picking, sorting, staging and scanning products.
- Kept record of daily activities such as number of items moved or handled throughout the day.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
Education
Associate of Science - Surgical Technology
University of West Georgia
Carrollton, GA12-2025
Advanced Diploma
Jasper High School
Jasper, AL05-2021
Skills
- Workplace Safety
- Preparing reports
- Cash Handling
- Performance Evaluations
- Flexible Schedule
- Performance Improvement
- Project Reporting
- Decision-Making
- Time Management
- Industry Trends
- Sales expertise
- Service assistance
- Forklift Operation
- Sales Techniques
- Multiple Priorities Management
- Practice Management
- Product Merchandising
- Attention to Detail
- Cross-Functional Teamwork
- MS Office
- Issue Resolution
- Strategy Development
Timeline
Remodel Team Member
Walmart
04.2024 - 06.2024
Lumbar/Drywall Associate
The Home Depot Inc
11.2021 - 03.2024
Associate of Science - Surgical Technology
University of West Georgia
Advanced Diploma
Jasper High School