Amia Santiago
Summary
Safety-conscious security personnel with excellent communication skills and a keen eye for detail. Proficient in monitoring premises using advanced security cameras to ensure the safety and security of all individuals within the facility. Experienced in effectively handling and resolving conflicts to promote a secure and harmonious environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sergeant
New York University
05.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Overseeing uniformed public safety personnel and contract guards, including assigning duties, evaluating performance, and providing training
- Interacting with federal, state, local, and private security entities to protect university leadership
- Conduct roll call; inspect Special Officers on posts and assigned work areas. Respond to emergency situations; investigate, supervise, and assist subordinates in the handling of serious and unusual incidents; Prepare, maintain and review records, logs, and reports regarding patrols, arrests and other incidents relating to safety and security.
Campus Security Officer
New York University
05.2021 - 05.2023
- Utilized radio, telephone and communications equipment to contact other on-campus personnel and external authorities.
- Conducted regular campus security patrols and handled all incidents promptly to maintain overall safety for staff, students and visitors.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Campus Security Assistant
John Jay College Of Criminal Justice
01.2021 - 04.2021
- Informed and warned violators of rule infractions such as smoking or loitering.
- Conducted crime deterrence and prevention programs under supervision of campus security professionals.
- Patrolled interior and exterior grounds and thoroughly screened visitors on premises for optimal security protections.
- Obtained CPR, First Aid and narcan certifications in preparation for on-campus emergencies.
- Supervised other campus security personnel and provided procedural and situational guidance.
- Monitored CCTV cameras
Security Officer
Allied Universal Security Services
04.2016 - 01.2018
- Scan NYS identification card for warrants
- Guided periodic property safety inspections and oversaw remedial action for potential hazards.
- Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Authorized entrance papers and granted or denied entrance
- Monitored employee activities, confirming compliance with security regulations.
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
New York, NY01-2021
High School Diploma -
Queens Academy High School
Skills
- Witness interviewing
- Surveillance
- Punctuality
- Dispatch
- Safety and security
- De-escalation techniques
- Criminal law
- Active shooter response
- Emergency medical response
- Tactical proficiency
- Quick decision making
- Military discipline
Certification
- Drivers License
- Security License- Department of State- April 2016
- CPR Instructor- American Redcross- May 2022
Timeline
Sergeant
New York University
05.2023 - Current
Campus Security Officer
New York University
05.2021 - 05.2023
Campus Security Assistant
John Jay College Of Criminal Justice
01.2021 - 04.2021
Security Officer
Allied Universal Security Services
04.2016 - 01.2018
High School Diploma -
Queens Academy High School
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice of The City University of New York