Amiah Allen
Las Cruces
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
4
4
years of professional experience
Work History
School Social Work Intern
Las Cruces Public Schools
Las Cruces, NM
08.2024 - 05.2025
- Developed strong rapport with students through empathetic listening and open communication, fostering trusting relationships conducive to growth.
- Participated in multidisciplinary team meetings, contributing valuable insights to inform student-centered interventions.
- Facilitated regular communication between school staff, parents, and community agencies to optimize support systems for at-risk students.
- Facilitated support groups for at-risk students during school hours.
- Offered community resource guidance to clients to meet family needs for assistance.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
Front of House Staff Member
McAllister's Deli
Las Cruces, NM
07.2023 - 07.2024
- Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Upheld company standards for quality, safety, and cleanliness throughout daily tasks, contributing to a consistent dining experience for all guests.
- Established welcoming atmosphere by greeting each guest warmly.
- Increased repeat business through friendly interactions and promptly addressing any issues or concerns.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Utilized POS system to receive and process food and beverage orders.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Cashier, Food Service, Customer Service
The Spot Family Entertainment Center
Las Cruces, NM
04.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Education
Bachelor of Social Work - Social Work
New Mexico State University
05.2025
High School Diploma -
Las Cruces High School
05.2021
Skills
- Communication skills
- Building rapport
- Team Collaboration
- Active Listening
- Multitasking Abilities
- Family engagement
- Referrals and networking
- Relationship building
- Adaptability and flexibility
- Effective communication
Timeline
School Social Work Intern
Las Cruces Public Schools
08.2024 - 05.2025
Front of House Staff Member
McAllister's Deli
07.2023 - 07.2024
Cashier, Food Service, Customer Service
The Spot Family Entertainment Center
04.2021 - 01.2022
Bachelor of Social Work - Social Work
New Mexico State University
High School Diploma -
Las Cruces High School